Computer Lab Software Information
CTS develops and tests the core software image that is installed on every public and departmentally operated computer facility.
The core lab software suite includes Adobe Acrobat Reader, Flash Player, Shockwave Player, QuickTime Player, Windows Media Player, JAVA plug-ins, Silverlight, PowerDVD, Roxio, Internet Explorer, MS Office 2010 (Word, Excel, PowerPoint, Publisher, Access, Project), Save As PDF plug-in, Magnifier, and Kaspersky AntiVirus.
Each instructor is responsible for testing the reliability and compatibility of their own software on the systems in a computer lab facility. You will receive a call from CTS to schedule a test of your software in the facility you have indicated. If you do not receive a call within five weeks prior to the start of the semester, please call the CTS Help Desk at 412-396-4357 or 1-888-355-8226.
CTS will complete software installations based on a first received, first completed basis. The table below outlines what to expect with reference to the time differential between requests, testing, and installation.
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Request Date
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Test Date
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Installation Date
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Before June 3
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Before July 5
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Before Aug 26
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June 4-June 26
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Before July 26
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Before Aug 26
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June 27- Aug 2
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Before Aug 23
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Before Oct 4
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Aug 5-Aug 16
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Before Sept 23
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Before Oct 21
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Aug 17-Sept 16
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Before Oct 7
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Before Nov 18
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Before Nov 18
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Before Dec 16
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First day of Spring Semester
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After Nov 18
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As Scheduled
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As Scheduled
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