Computing & Technology Services Help Desk

2nd Floor Student Union
Phone: 412.396.4357
Cell Phone: 1.888.355.8226
Fax: 412.396.1125

CTS Service Center
Located on Second Floor of Union
Monday-Friday: 8am-5pm
Saturday: Closed
Sunday: Closed

CTS Main Office
Phone: 412.396.6200
Located in Concourse Level of Rockwell Hall

Main Office Hours
8:30 a.m.-4:30 p.m.

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    Network Policy

    Use of the Duquesne University network is a privilege, not a right, failure to comply with these guidelines may result in loss of network privileges and or judicial action consistent with but not limited to The Student Rights, Responsibilities, and Conduct Ariticle IV section 16a through 16i . For more information see The DU Student Handbook

    1. The Duquesne Network is intended to support the academic, educational, and research efforts of the students, faculty, and staff of Duquesne University. Only members of the university community are entitled to use it. It may not be used to:
      • support a commercial enterprise
      • advertise a commercial business
      • support a personal business
    2. The Duquesne University campus network may not be used to steal software or copyrighted materials. Using Peer-to-Peer tools such as KaZaa, Morpheus, Gnuntella or other network technologies to steal music, movies and software is a FEDERAL offense and may result in the permanent loss of network privileges and possibly other legal actions.
    3. The student assigned to a given network connection or IP address is responsible for all activity originating from it. If someone else is using your computer, do not permit them to violate these rules. You will be held responsible for their actions.
    4. You may not tamper with the network wiring or hardware on campus other than that which is in your computer. If there is a problem with your network connection, report it to the Help Desk at x4357.
    5. All students must register their computer for use on the Duquesne Network with CTS. Under NO circumstances may a computer connected to the Duquesne Network use an IP address other than that which is assigned to it by CTS.
    6. No server of any sort may be run on the Duquesne Network other than those sanctioned by CTS. This includes, but is not limited to game servers, Windows NT Servers, Novell NetWare Servers, OS X Servers, or any form of Unix or Linux in a server configuration. In the event that a computer begins sending signals to the network that are disruptive to the operation of the network, the connection to that computer will automatically be disabled. This includes, but is not limited to, running services such as DNS, DHCP, BOOTP, WINS, FTP, or HTTP. The student will be responsible for correcting the problem, and demonstrating to CTS technical staff that the problem has been resolved, before the connection may be re-enabled. Once corrected, the restoration of connectivity is at the discretion of the University. Repeated violations of this policy may result in permanent loss of network access privileges or more serious repercussions.
    7. You may not possess or use any hardware or software designed to probe the network or interfere with the security of the network or devices connected to it.� This includes all network communications devices, including but not limited to, hubs, routers, switches, game consoles, or wireless access points are not permitted to be connected to the campus network.
    8. Sharing software with other network users is not permitted unless you have license for that software which specifically permits you to share copies of it.�
    9. You may not start or forward chain letters via electronic mail.�
    10. You may not use the network to violate any federal, state, or local laws or statutes nor may you use the network to violate any policy, procedure or regulation of Duquesne University.

    For information on these guidelines with respect to the wireless pilot program, please see Guidelines For Acceptable Wireless Use of the Campus Network