Computing & Technology Services Help Desk

2nd Floor Student Union
Phone: 412.396.4357
Cell Phone: 1.888.355.8226
Fax: 412.396.1125

CTS Service Center
Located on Second Floor of Union
Monday-Friday: 8am-5pm
Saturday: Closed
Sunday: Closed

CTS Main Office
Phone: 412.396.6200
Located in Concourse Level of Rockwell Hall

Main Office Hours
8:30 a.m.-4:30 p.m.

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    Office 365 Suite  


    As a member of the Duquesne community these programs are available for you, through your email account. You are limited to 5 installations for both PC and Mac. There are also unlimited downloads for your mobile devices.

    Office 365


    PLEASE REMEMBER:Your license for these products is tied to your Duquense account and will go away with your Duquesne account. Accounts automatically expire 12 months after graduation. Please be sure to have everything backed up. 


    Downloading and Installing Office ProPlus


    Documentation below provides some assistance in downloading and installing the Office Proplus apps. These programs are provided as a suite and must be installed together. You cannot download specific programs from the Office 365 suite.

    Please select your operating system for installation instructions

    windowsWindows 7/8

    AppleMAC OSX 


    AndroidAndroid Phone/

    Click here to log into your email and begin your download


    Software Downloads

    The computer store also has software available for download. These downloads are course related and may not be useful to those not enrolled in these courses.


    JMP Powerful statistical analysis linked with interactive graphics, in memory and on the desktop.
    SAS Software suite developed by SAS Institute for advanced analytics, business intelligence, data management, and predictive analytics.
    SPSS Software package used for statistical analysis
    EndNote Reference management software package, used to manage bibliographies and references when writing essays and articles.

     Please click the links above for documentation as well as downloads.


    Other Useful Downloads

    These are free software downloads available from 3rd parties that student may find useful. Click the links below to begin download.

    Mozilla Firefox A stable, reliable browser from the Mozilla corporation.
    Google Chrome Google's browser. Fast and reliable.
    Opera Fast and free alternative browser.
    AVG Free reliable antivirus program.
    Java Integral application, necessary for web based applications.
    Java for DU owned Windows computers Integral application, necessary for web based applications.
    Adobe Reader Integral application, used for reading pdf documents.
    Adobe Flash Integral application, used for viewing flash imagery.
    Malwarebytes Malware removal software.
    Sophos Free reliable antivirus program. (MAC ONLY)
    Sophos Virus Removal Free reliable virus removal software.