CTS Help Desk

2nd Floor Student Union
Email: help@duq.edu
Phone: 412.396.4357
Fax: 412.396.1125
Toll Free: 1.888.355.8226

CTS Service Center
Located on Second Floor of Union
Monday-Friday: 7am-5pm
Saturday: 9am-4pm
Sunday: 12pm-4pm

CTS Main Office
Phone: 412.396.6200

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    Network (Wired and Wireless)

    DuqNet WIFI

    For a full pdf of our network policy please click here

    Duquesne University has adopted a standard security policy that requires all devices to use WPA2 Enterprise encryption, in order to gain access Duquesne University's Wifi, DuqNet. We enforce using WPA2 Enterprise encryption to maintain the security of our network so that your connection, data, and transactions are secure and protected.

    If your device is not WPA2 Enterprise compliant we recommend that you contact your manufacturer for the most recent updates available.

    Configuring systems for DuqNet Wireless

    Win 7 Win8 OSX
    Chrome Android XP

    Please note: Most devices connect just by entering your multipass username and password.

    Wired Internet Service

    In an effort to improve service here on campus the CTS network team is currently in the process of upgraded the wireless in the Living Learning Centers. This will provide better, faster service to the LLC's and better security on the network.

    These building have been fitted with the new wireless access points:

    St. Annes



    Des Places

    These wireless access points have taken the place of hard wired connections and these connections are no longer available in the LLC's.

    If you have any issues connecting please contact the CTS Helpdesk at 412-396-4357

    Students connecting in the LLC's

    Ethernet ports to hardwire machine should be available in most of LLC rooms, other buildings have been designed for wireless only. Duquesne University uses 802.1x encryption that requires a manual configuration before you can connect.

    Please select your operating system below to view the 802.1x configuration.

    Windows 7 & 8

    Windows XP

    Mac OSX

     Please Note: Once configured you connection will remain until your multipass is updated. Once updated you will need to update the password in the machine as well. For information on updating the password click the link below.

    Windows 7/8

    Windows XP

    Mac OSX

    Machines owned and operated by Duquesne University are pre-configured for wireless and do not require setup.