Computing & Technology Services Help Desk

2nd Floor Student Union
Email: help@duq.edu
Phone: 412.396.4357
Cell Phone: 1.888.355.8226
Fax: 412.396.1125

CTS Service Center
Located on Second Floor of Union
Monday-Thursday: 7am-6pm
Friday: 7am-5pm
Saturday: 9am-4pm
Sunday: 12pm-4pm

CTS Main Office
Phone: 412.396.6200





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    Network Policy

    Use of the Duquesne University network is a privilege, not a right, failure to comply with these guidelines may result in loss of network privileges, judicial action, possible suspension and/or termination.

    1. The Duquesne Network is intended to support the academic, educational, and research efforts of the students, faculty and staff of Duquesne University. Only members of the University community are entitled to use it. By connecting, you agree to use these resources strictly for their intended purpose. Uses that contradict the University's Mission are strictly prohibited.
    2. The Duquesne University campus network may not be used to obtain illegal copies of software or other copyrighted materials. Utilizing network technologies to steal/share copyrighted music, movies and software is a FEDERAL offense and may result in the permanent loss of network privileges and possibly other legal actions.
    3. Under NO circumstances may a device connected to the University network use an IP address other than that which is assigned to it by CTS.
    4. Any faculty, staff or student assigned to a given network or IP address is responsible for all activity originating from it. If someone else is using your device, do not permit him or her to violate these rules. You will be held responsible for their actions.
    5. You may not intentionally tamper, alter, install and/or destroy any network wiring or hardware on campus property.
    6. No device or piece of equipment may be installed or connected to the campus network without the prior consent of CTS. Any non-authorized wireless device that is connected to the campus network physically could still cause interference within the University's airspace and are bound by the same regulations as devices directly connected to it. For more information please refer to the CTS Wireless Airspace Policy.
    7. No server of any sort may be run on the campus network other than those sanctioned by CTS.
    8. In the event that a device begins sending traffic that is disruptive to the operation of the campus network, CTS reserves the right to protect the campus network by disabling that device's connection and/or disabling its signal. This includes any running services that CTS deems as inappropriate or disruptive to the integrity of the network. The offending machine's owner will be responsible for correcting the problem, and demonstrating to CTS technical staff that the problem has been resolved, before the connection may be re-enabled. Once corrected, the restoration of connectivity is at the discretion of the University. Repeated violations of this policy may result in permanent loss of network access privileges or more serious repercussions.
    9. You may not possess or use any hardware or software designed to probe the network or interfere with the security of the network or devices connected to it.
    10. You may not use the network to violate any federal, state, or local laws nor may you use the network to violate any policy, procedure or regulation of Duquesne University.


    Students accept these policies as they are spelled out in the "Student Code of Conduct" Article IV, Section E, Paragraph 23. For more information see Code of Student Rights, Responsibilities and Conduct.