CTS Help Desk

2nd Floor Student Union
Email: help@duq.edu
Phone: 412.396.4357
Fax: 412.396.1125
Toll Free: 1.888.355.8226

CTS Service Center
Located on Second Floor of Union
Monday-Friday: 7am-5pm
Saturday: 9am-4pm
Sunday: 12pm-4pm

CTS Main Office
Phone: 412.396.6200

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    Office Suite

    Microsoft Office Suite


    As a member of the Duquesne community, these programs are available for you to download through your email account. You are limited to 10 installations for both PC and Mac. There are also unlimited downloads for your mobile devices.

    (These installations are for personally-owned machines, for service and support with Duquesne owned machine please contact the Help Desk at 412.396.4357 or email help@duq.edu)

    Office 365


    PLEASE REMEMBER:Your license for these products is tied to your Duquense account and will go away with your Duquesne account. Accounts automatically expire 12 months after graduation. Please be sure to have everything backed up. 


    Downloading and Installing Office ProPlus

    1. Log into your email at www.outlook.com/duq.edu
    2. Click the gear icon Gear on the top right and choose "Office 365 settings"
    3. Office installation can be found under Softwar
    4. You can also check the status of subcription by clicking the Install tab above setting. Allowing you to active or de-active existing subscriptions.
    5. Once the product is installed you will be required to sign in to activate your product.

    Sign In

      6. Sign into your "Organizational account" using your @duq.edu email address. License for this product is tied to your email and will be removed when the account is deleted. 

    Documentation below provides some assistance in downloading and installing the Office Proplus apps. These programs are provided as a suite and must be installed together. You cannot download specific programs from the Office 365 suite.

    Please select your operating system for installation instructions


    AppleMAC OSX 


    AndroidAndroid Phone/

    Click here to log into your email and begin your download