Janie M. Harden Fritz, Ph.D.Professor
McAnulty College and Graduate School of Liberal Arts
Communication & Rhetorical Studies
College Hall 315/340
Education:Ph.D., Communication Arts, University of Wisconsin-Madison, 1993
M.A., Speech Communication, University of Georgia, 1984
B.A., Speech Communication, University of Georgia, 1982
Dr. Fritz is director of the B. A. and M.A. programs for the Department of Communication & Rhetorical Studies and teaches courses at the undergraduate, M.A., and Ph.D. level, including Interpersonal, Intercultural, and Organizational Communication, Communication Research Methods, Organizational Communication, Communication Ethics and Professional Civility, Rhetoric and Philosophy of Organizational Communication, and Philosophy of Interpersonal Communication.
Dr. Fritz's research focuses on communicative practices that constitute, sever, and restore the ties that bind individuals to the institutions of which they are a part. She is the author of Professional Civility: Communicative Virtue at Work (Peter Lang, 2013), coeditor (with Dr. S. Alyssa Groom) of Communication Ethics and Crisis: Negotiating Differences in Public and Private Spheres (2012, Fairleigh Dickinson University Press), coeditor (with Dr. Becky L. Omdahl) of Problematic Relationships in the Workplace (Peter Lang Press, 2006) and Problematic Relationships in the Workplace, Volume 2 (Peter Lang, 2012), and co-author (with Dr. Ronald C. Arnett and Leeanne Bell) of Communication Ethics Literacy: Dialogue and Difference (Sage, 2009).
Dr. Fritz's work has been published in Management Communication Quarterly, Journal of Business Ethics, Communication Research Reports, Journal on Excellence in College Teaching, Journal of Public Management and Social Policy, Journal of the Association for Communication Administration, Communication Monographs, Journal of Business Communication, Speaker and Gavel, Journal of Mediated Communication, A Leadership Journal: Women in Leadership-Sharing the Vision, Atlantic Journal of Communication, and Spiritan Horizons. She is a past president of the Eastern Communication Association, executive secretary of the Religious Communication Association, and secretary of the Pennsylvania Communication Association.
Dr. Fritz is editor-in-chief of Listening/Journal of Communication Ethics, Religion, and Culture and editor- of Qualitative Research Reports in Communication and Journal of the Association for Communication Administration. She serves on the editorial board of the Journal of Communication and Religion, Review of Communication, Communication Quarterly, and Speaker and Gavel and serves occasionally as a guest reviewer for Ammon Publishing (Psychological Research Reports; Perceptual and Motor Skills), Management Communication Quarterly, and other journals. She has been quoted in the New York Times, the Pittsburgh Post-Gazette, the Tribune Review, the Reading Eagle, the Baltimore Sun, and a number of other national and regional media outlets regarding communicative processes in work relationships.
Dr. Fritz was elected to Phi Beta Kappa and graduated magna cum laude from the University of Georgia with a B. A. in Speech Communication. After earning her M.A. in Speech Communication at the University of Georgia, she completed the Ph.D. in Communication Arts from the University of Wisconsin-Madison in 1993, with emphases in communication theory, interpersonal communication, organizational communication, and quantitative research methods. She received the Eugene P. Beard Award for Leadership in Ethics from Duquesne University in 2007 and was selected as the 2009 recipient of Duquesne University's McAnulty College and Graduate School of Liberal Arts Award for Excellence in Teaching. She also received the 2009 Presidential Teaching Award from Duquesne University, the 2009 Harvey Kelly Award for Teaching Excellence from the Pennsylvania Communication Association, the 2010 McAnulty College and Graduate School of Liberal Arts Award for Excellence in Service, and the 2010 Presidential Award for Service to the Mission from Duquesne University. In 2011, she received the Donald Eckroyd Award for Scholarly Excellence from the Pennsylvania Communication Association and the National States Advisory Council's Scholar of the Year Award. She is a Teaching Fellow of the Eastern Communication Association.
Recent Scholarship (2008 - Present)
Fritz, J. M. H. (2013). Professional civility: Communicative virtue at work. New York: Peter Lang.
Edited Scholarly Books
Omdahl, B. L., & Fritz, J. M. H. (Eds.) (2012). Problematic relationships in the workplace, volume 2. New York: Peter Lang.
Groom, S. A., & Fritz, J. M. H. (2012). Communication ethics and crisis: Negotiating differences in public and private spheres. Madison, NJ: Fairleigh Dickinson University Press.
Fritz, J. M. H., & Omdahl, B. L. (Eds.) (2006). Problematic relationships in the workplace. New York: Peter Lang.
Refereed Scholarly Articles (Non-pedagogical)
Maier, C. T., O'Neil, N. B., & Fritz, J. M. H. (in press). Who reads Catholic newspapers?: Exploring readership in a changing industry. Journal of Media and Religion.
Fritz, J. M. H. (in press). Researching workplace relationships: What can we learn from qualitative organizational studies? Journal of Social and Personal Relationships.
Fritz, J. M. H., O'Neil, N. B., Popp, A. M., Williams, C. D., & Arnett, R. C. (2013). The influence of supervisory behavioral integrity on intent to comply with organizational ethical standards and organizational commitment. Journal of Business Ethics, 114, 251-263.
Woods, R. H., Badzinski, D. M., Fritz, J. M. H., & Yeates, S. E. (2012). The "ideal professor" and gender effects in Christian higher education. Christian Higher Education, 11, 158-176.
Arnett, R. C., Bell, L. M., & Fritz, J. M. H. (2010). Dialogic learning as first principle in communication ethics. Atlantic Journal of Communication, 18, 111-126.
Scholarly Book Chapters (Invited and Refereed)
Fritz, J. M. H. (in press). Organization as Other: Professional civility as communicative care for institutions. In R. C. Arnett & P. Arneson (Eds.), Philosophy of Communication Ethics. Madison, NJ: Fairleigh Dickinson University Press.
Fritz, J. M. H. (2014). Organizational misbehavior. In L. M. Crothers & J. Lipinski (Eds.), Bullying in the workplace: Symptoms, causes and remedies (pp. 3-16). New York: Routledge/Taylor & Francis.
Fritz, J. M. H. (2013). Ethics matters: Why ethical communication makes a difference in today's workplace. In J. Wrench (Ed.), Workplace communication for the 21st century: Tools and strategies that impact the bottom line (pp. 39-60). Santa Barbara, CA: Praeger.
Fritz, J. M. H. (2013). A prophecy fulfilled: George MacDonald and Evangelical popular culture. In R. Woods (Ed.), Evangelicals and popular culture. (pp. 36-53). Santa Barbara, CA: Praeger.
Fritz, J. M. H. (2012). Inspiration and motivation: If that reality star can do it, so can I. In W. Wyatt & K. Bunton (Eds.), The ethics of reality TV: A philosophical examination (pp. 93-109). New York: Continuum.
Fritz, J. M. H. (2012). Women's communicative leadership in higher education. In Ruminski, E., & A. Holba (Eds.), Communicative understandings of women's leadership development: From ceilings of glass to labyrinth paths (pp. 9-35). Lanham, MD: Lexington Books.
Fritz, J. M. H. (2009). Rudeness and incivility in the workplace. In Wright, S., & Morrison, R. (Eds.), Friends and enemies in organizations: A work psychology perspective (pp. 168-194). Hampshire, UK: Palgrave-Macmillan.
Scholarly Book Chapters (Contributed)
Fritz, J. M. H. (2012). Protecting and promoting workplace relationships: Professional civility. In B. L. Omdahl & J. M. H. Fritz (Eds.), Problematic relationships in the workplace, volume 2 (pp. 257-266). New York: Peter Lang.
Fritz, J. M. H. (2012). A review of concepts relevant to problematic relationships in the workplace. In B. L. Omdahl & J. M. H. Fritz (Eds.), Problematic relationships in the workplace, volume 2 (pp. 3-17). New York: Peter Lang.
Groom, S. A., & Fritz, J. M. H. (2012). Introduction. In S. A. Groom & J. M. H. Fritz (Eds.), Communication ethics and crisis: Negotiating differences in public and private spheres (pp. 1-8). Madison, NJ: Fairleigh Dickinson University Press.
Fritz, J. M. H. (2012). Interpersonal crisis communication in the workplace: Professional civility as ethical response to problematic interactions. In S. A. Groom & J. M. H. Fritz (Eds.), Communication ethics and crisis: Negotiating differences in public and private spheres (pp. 67-86). Madison, NJ: Fairleigh Dickinson University Press.
Invited Scholarly Articles
Fritz, J. M. H. (2012). Infusing the curriculum: The Spiritan collection as institutional resource. Spiritan Horizons, 7, 67-74.
Fritz, J. M. H., Bodenman, J. R., Jabro, A., & Mino, M. (2008). Herman Cohen's legacy. Pennsylvania Scholars Series: Herman Cohen, 44-56.
Contributed Scholarly Articles
Fritz, J. M. H. (2010). Robert T. Oliver, standard bearer of the field of communication. Pennsylvania Scholars VI: Robert T. Oliver, pp. 66-76.
Fritz, J. M. H., & Burk, J. S. (2010). Introduction. Pennsylvania Scholars VI: Robert T. Oliver, pp. 4-6.
Invited Pedagogical Book Chapters
Fritz, J. M. H. (2010). Christian approaches to communication scholarship and pedagogy. In D. Cali (Ed.). Faith and the media: Reflections by Christian communicators (pp. 77-95). Mahwah, NJ: Paulist Press.
DeIuliis, D., & Fritz, J. M. H. (in press). Wikis and collaborative project websites. In K. Harvey (Ed.). Encyclopedia of Social Media and Politics. Thousand Oaks, CA: Sage.
DeIuliis, D., & Fritz, J. M. H. (in press). User generated content. In K. Harvey (Ed.). Encyclopedia of Social Media and Politics. Thousand Oaks, CA: Sage.
Fritz, J. H. (2010). Socialization. In R. Jackson (Ed.), Encyclopedia of identity (pp. 753-755). Thousand Oaks, CA: Sage.
Scholarly Book for Use in Classroom
Arnett, R. C., Fritz, J. M. H., & Bell, L. M. (2009). Communication ethics literacy: Dialogue and difference. Thousand Oaks, CA: Sage.
Reviews (books, software)
Fritz, J. M. H. (2011). Casuistry: Case-based reasoning for the ethical journalist. (Review of Boeyink, D. E., & Borden, S. L. . Making hard choices in journalism ethics: Cases and practice. New York: Routledge.) Journal of Mass Media Ethics, 26, 88-92.
Popular Press/Service Publications
Fritz, J. M. H. (February, 2014). Regardless of age, romance endures. Pittsburgh Catholic.
Fritz, J. M. H. (September 20, 2013). Professional civility: Tame the tongue and increase productivity. Pittsburgh Business Times. http://www.bizjournals.com/pittsburgh/print-edition/2013/09/20/professional-civility-tame-the-tongue.html
Fritz, J. M. H. (December 14, 2012). Avoid the folly: Staying civil this holiday season. Pittsburgh Catholic, 7.
Fritz, J. M. H. (September, 2011). Civility in the workplace. Spectra, 47(3), 11-14.
Fritz, J. M. H. (April, 2011). Civility begins at home. Pittsburgh Catholic.
Fritz, J. M. H. (Spring, 2009). Traditional tunes in the South Hills. IN Bethel Park, 12.
McDowell, C., McKendree, A., & Fritz, J. H. (2009). Advancing the discipline through communication leadership. Spectra, 44(9), 6-7.
Recent Honors and Awards (2009 - Present)
(2013) Clifford G. Christians Ethics Research Award for Professional Civility: Communicative Virtue at Work (2013, Peter Lang)
(2013) Distinguished Teaching Fellow, Eastern Communication Association
(2012) Robert & Patricia Gussin Spiritan Division of Academic Programs Outstanding Faculty Award
(2012) Eastern Communication Association Distinguished Teaching Fellow
(2011) Donald Eckroyd Award for Scholarly Excellence, Pennsylvania Communication Association
(2011) National States Advisory Council Scholar of the Year Award
(2010) Presidential Award for Excellence in Service to the Mission, Duquesne University
(2010) McAnulty College and Graduate School Faculty Award for Service, Duquesne University
(2010) Elected to Phi Kappa Phi Honor Society, Duquesne University
(2009) Harvey Kelly Award for Teaching Excellence, Pennsylvania Communication Association
(2009) Presidential Award for Excellence in Teaching, Duquesne University
(2009) McAnulty College and Graduate School Faculty Award for Teaching Excellence, Duquesne University
Interviewed on KQV radio (by Bob Bartolomeo) on the experience of giving and receiving. December 24, 2013, 8:30 a.m.
Cited in "Take Your Dog to Work Day Succeeds Through Cooperation," Bob Karlovits, June 24, 2011, Pittsburgh Tribune Review
Interviewed by Hank Baughman on Civility for radio show (aired Sunday, January 23, 2011)
Cited in Teresa F. Lindeman's article "Bored at Work? Don't Let It Kill You," Pittsburgh Post-Gazette, p. G1, April 4, 2010; also appeared in the online edition on April 5, in the online edition of the Seattle Times on April 14, and in SitNews, Stories in the News, Ketchikan, Alaska, on April 14, in the Daily Herald (Arlington Heights, IL) on April 19, where it was referenced on the Goliath Business Knowledge on Demand website.
Cited by Maria Hanson in LiveCareer in her article "What not to do at holiday office parties" at http://hotjobs.yahoo.com/career-articles-what_not_to_do_at_holiday_office_parties-1051 Dec. 3, 2009
Cited in Pittsburgh Tribune Review column National Boss Day spotlights people in control (Joe Napsha, October 16, 2009)
Interviewed by Samantha Bomkamp of the Associated Press Oct. 8, 2009, as main source for article on workplace friendship. Over the next three months, "Your Career: The Minefield of Workplace Friendship," appeared in over fifty publications, including:
- The New York Times
- ABC News
- The Patriot News
- Lehigh Valley News
- Staten Island News
- Harrisburg Patriot-News
- New Jersey Online
- WRAL in Raleigh-Durham, N.C.
- Syracuse Post-Standard
- Milive.com (Michigan)
- Cleveland Plain Dealer
- NOLA.com, New Orleans Picayune
- Asbury Park Press
- Amherst Daily News
- LSJ.com (AP)
- Metronews.ca (AP)
- Detroit News (AP)
- Insurance Journal
- TampaBay.com (AP)
- El Manana
- La Opinion
- MSN Latino
- Yahoo News Venezuela
- Terra Honduras
- Yahoo Noticias
- La Palma
- Akro Noticias
Cited in Reading, PA Eagle in column, "Want to see civility return? Treat others with respect," March 19, 2009
Cited in Reading, PA Eagle in column, "Civility in decline: Where we are and how we got that way" by Darrin Youker (March 15, 2009)
Representative Departmental, State, Regional, and National Professional Service (2013 - Present)
August 2006-present: Director, M.A. Program
2003-Present: Assessment Committee Chair
1999-Present: Departmental liaison to SLPA
1999-present: Graduate Committee
July 1997-present: Director of Undergraduate Studies for Communication (now Communication & Rhetorical Studies)
1994-2010: Graduate RA & TA assignment committee
1994-present: Graduate admissions committee
Fall, 1996-present: Coordinator of Introduction to Interpersonal Communication Course (now Exploring Interpersonal Communication; multi-section course)'
Fall 2008-Spring 2010: Coordinator of Exploring Intercultural Communication course (multi-section course)
Department Search Committees
2013: Co-Chair, Philosophy of Communication/Corporate Communication/Integrated Marketing Communication position.
2011-2012: Co-Chair, Integrated Marketing Communication/Business & Professional Communication and Corporate Communication/Integrated Marketing/Philosophy of Communication positions and Advertising position.
2010-2011: Co-Chair, Rhetoric & Philosophy of Integrated Marketing Communication
2009-2010: Co-Chair, Integrated Marketing Communication/Business & Professional Communication and Corporate Communication/Integrated Marketing/Philosophy of Communication positions
Other deparment service (representative selection)
Departmental Program Review Committee Co-chair, 2011
University and McAnulty College Service
University Promotion & Tenure Committee Representative for "Documenting the Impact of Your Scholarship" workshop presented by Gumberg Library, May 5, 2011
Member, College Core Curriculum Revision Committee (2010-present)
Co-Director, McAnulty College Forensics Emphasis (2010-present)
2008-2009 and 2009-2010: Center for Teaching Excellence Graduate Student Teaching Assistant Award Committee
Leader, CTE book discussion group, Faculty Incivility, February 23, 2009
Co-Chair, McAnulty College Forensics Emphasis Committee (2008-2009)
2008-2014: University Promotion and Tenure Committee
2007-2009: President's Advisory Council.
Faculty Advisor: Sigma Kappa sorority, 2006-present
2006-2009: Editorial Board, Spiritan Horizons
2006-present: Advisory Board: Center for Spiritan Studies (Presidential appointment)
2005-2006, 2008-2009, 2009-2010: Center for Teaching Excellence Graduate Student Teaching Assistant Award Committee
2005-present: Advisory Board member, Spiritan Division of Academic Programs (University)
2004-present: Member of Student Life Forum
2001-present: Mistress of Ceremonies, now Robert & Patricia Gussin Spiritan Division of Academic Programs, Summer and Spring Awards Ceremonies
1997-present: McAnulty College Committee on International Education
Continued service over the years: Floor programs --e.g., making Christmas cards with students (December, 2013), conversations with students over lunch (Spring 2013), discussion of diversity issues (September 2013), lecture to ESL students (January, 2014), and many others since 2010.
Floor Program for Assumption Hall on Summer Internships and Work Relations (April 26, 2010)
Faculty Advisor: Duquesne University Equestrian Club 2002-2004; 2010-present
Faculty Advisor: Omicron Delta Kappa, Fall 2000-present
Faculty Advisor: Sigma Lambda Phi sorority, 1994-present (now Sigma Kappa)
Faculty Senate Representative, Fall 2010-present
Faculty Senate Auxiliary Services Committee representative, Fall 2010-present
Steel Valley High School career day participant, March 2006
Service to the Communication Discipline
Executive Secretary, Religious Communication Association, 2010-2013
President, Religious Communication Association, 2008-2009
President, Eastern Communication Association, 2010-2011
First Vice President, Eastern Communication Association (planned 2010 conference in Baltimore and assumed presidency in 2011)
Eastern Communication Association 4-year College Representative to National Communication Association Legislative Assembly 2007-2009
Secretary, Applied Communication Division of Eastern Communication Association, 2001-2002, 2002-2003; 2006-2008, 2011-2012
Secretary, Pennsylvania Communication Association (2006-present)
Editor, Qualitative Research Reports in Communication (2012-2014)
Editor, Listening: Journal of Communication Ethics, Religion, and Culture (2010-present)
Special Issue: Journal of Communication & Religion. Guest editor for November 2010 issue.
Special Issue: Pennsylvania Scholars, VI: Robert T. Oliver. Guest editor 2010.
Associate Editorship/Editorial Board Membership
Associate Editor: Pennsylvania Communication Association Annual (2002-present)Editorial Board, Speaker and Gavel, official journal of Delta Sigma Rho-Tau Kappa Alpha (National Honorary Forensic Society) (2005-present).
Editorial Board: Journal of Communication and Religion (2006-present)
Editorial Board: Review of Communication (2009-present)
Editorial Board: Communication Quarterly (2008-present)
Editorial Board: Qualitative Research Reports in Communication (2008-2011)
Editorial Board: International Journal of Interactive Communication Systems and Technologies (2010-present)
Editorial Board: International Journal of Interactive Communication Systems and Technologies (2009-present)
Editorial Board: Journal of the Association for Communication Administration (2011-present)
Editorial Review Staff: Journal of Leadership Education (2013-present)
Advisory Board: Media Ethics journal (2007-present)
Contributing Editor: Media Ethics journal (2007-present)
Reviewer of various edited book manuscripts on communication and religion, corporate communication, and related topics for Peter Lang (2011, 2012, 2013)
Review of edited book manuscript for Lexington books on integrated marketing communication and rhetorical decorum (2012)
Reviewer, Choice Magazine (2013-present)Guest reviewer, Memphis Theological Seminary Journal, September, 2011
Guest reviewer, Communication Monographs, May 18, 2010; May 3, 2012/June 12, 2012
Guest reviewer, Western Journal of Communication, March 2013; June 2013
Guest Reviewer, Quarterly Journal of Speech
Review conducted 7/6/2010
Consulting reader for Psychological Reports/Perceptual and Motor Skills (Ammon Scientific Publishing), March, 2005, September 2006, January 2007, July, 2007, September 2007, January 2009, April 2010, April 2012, March 2013
Paper reviewer, ECA Applied Communication Division, 2004-2009, 2011, 2012
Paper reviewer, ECA Philosophy of Communication Division, 2012
Paper evaluator for student writing contest, Pennsylvania Communication Association, 2003-2005, 2008, 2012.
External Peer Reviews
External tenure and promotion reviewer for Greg Armfield, New Mexico State University, 2013
External tenure and promotion reviewer for Kristen Lynn Majocha, University of Pittsburgh at Johnstown, 2013
External tenure and promotion reviewer for Martha Fay, University of Wisconsin-Eau Claire, 2011
External tenure and promotion reviewer for Patty Wharton-Michael, University of Pittsburgh at Johnstown, 2011
External tenure and promotion reviewer for John H. Prellwitz, University of Pittsburgh at Greensburg, 2010
External tenure and promotion reviewer for Fr. John Amankwah, Mount St. Joseph's College, 2010
External Program Reviews
Lead evaluator, Communication Department program review, La Salle University, October 2012