- Please mark international mail by either stamping or writing "Airmail" on the piece.
- International packages including APO's, FPO's, and DPO's presented to Duquesne Mailing Services must have evidence of on-line submittal of customs forms and may not bear postage stamps. International packages that have handwritten custom forms or bear only postage stamps must be taken by the customer to the nearest US Postal Service location for acceptance.
- To fill out the customs forms go to www.usps.com hover over the ship a package in the blue bar. Slide your cursor down to prepare International Shipments and click. On the left side of your screen, down below the blue bar prepare International Shipments, click on custom forms in the center of the page, click on fill out customs forms online. This will take you to the customs forms information pages. Fill in all the requested information and at the end, print out the forms. If five pages are printed out, keep on for your records. If you have any questions you are filling out the forms, please call Mailing Services at x6192.
- International transit times are as follows: International Express --3 to 5 business days to major destinations, Priority Mail International -- 6 to 10 business days, and First Class Mail International -- delivery times vary by destination
- Delivery of international mail is subject to inspection by Customs; therefore, any posted transit time may be delayed due to Customs protocol.International mail over one pound requires a customs form. Any dutiable item (anything other than loose printed matter) needs a customs form regardless of weight.
Addressing Mail to Canada
Canada refuses all mail that does not conform to the new addressing requirements.
NEW MANDATORY ADDRESS REQUIREMENTS FOR CANADA
- Addressee full first and last name must be spelled out; using "Grandma" or "Uncle" is no longer acceptable.
- Sender full first and last name must be spelled out; "Grandma", "Santa" or "Uncle" is no longer acceptable.
- The complete address of the sender, including ZIP Code and country of origin, must be shown in the upper left hand corner of the address side of the package, envelope or card.
- Addresses to recipients in Canada must be printed -- preferably in ink or typewritten -- using CAPITAL LETTERS.
- The last line of the address must show only the country name, written in full, and in capital letters.
- When a Canadian postal delivery zone number is included in the address, mailing requirements allow that number appear as the last line of the address.
- Complete and legible customs declarations, including complete sender and addressee information along with required import documentation, must be provided to specifically identify the contents of any package. General descriptions such as "gift" or "present" are no longer acceptable.