<%@ page import="org.jasig.portal.security.provider.*" %> <%@ page import="org.jasig.portal.security.*" %> <%@ page import="java.util.*" %> <%@ page import="com.pipeline.bom.Person_3" %> <%@ page import="com.pipeline.bom.PersonManager_3" %> <%@ page import="com.pipeline.bom.BomManagerFactory" %> <%@ page import="com.pipeline.web.WebUtil" %> <%@ page import="java.net.*" %> <% //Check to see if this is the Google search appliance String googleApplianceAgent="gsa-crawler"; String userAgent = request.getHeader("User-Agent"); //index will be greater than 0 if the GSA is detected int index=userAgent.indexOf(googleApplianceAgent); //pass-through authentication ------------------------------------------------------ if (index < 0){ //if this is not the Google search appliance String username = ""; try{ SimplePersonManager doriPerson = new SimplePersonManager(); IPerson i = doriPerson.getPerson(request); String uid = (String)i.getAttribute("urn:sungardhe:dir:loginId"); //out.println(uid); username = uid; }catch (java.lang.NullPointerException e){ //user not logged in - redirect to login String theRedirectURL = "/cp/home/displaylogin?goto=" + URLEncoder.encode(request.getRequestURL().toString().replace("http://", "https://")); %> <% }catch (Exception e){ out.println("Error: " + e); } } //END pass-through authentication ------------------------------------------------------ %>
<% //put content in school frame if this is not the Google search appliance if (index < 0){ %> <% } %>

Telecommunications

First Time Voice Mail Setup

  • The first time you access your voice mailbox, you will be asked to change your security code, record your name, and record a personal greeting.
  • Before calling, take a minute to review the following steps so you’ll know what to expect.
  • Refer to the Voice Mail Quick Reference Guide after you have completed the first-time voice mail setup.

 

1. Entering Your Mailbox

a. Call the voice mail system at x4740 (or 412-396-4740 from off-campus)

b. When the system answers, press #

c. Enter your mailbox number (4-digit extension)

d. Enter the temporary security code of 3853 (or DUKE)

 

2. Welcome!

The system will now play a brief introduction to get you acquainted with using voice mail.

 

3. Change Your Security Code

a. Enter new security code and press # when done. This number cannot match your extension number.

b. Re-enter your security code to confirm

c. Press # when completed

 

4. Record your name

a. Press 1 to begin recording. Simply state your name. Do not record your greeting in this space.

b. Press # to end recording

c. Press # to save or press 1 to re-record

 

5. Record a personal greeting

a. Press 1 to begin recording and press # to end recording

b. Press # to save or press 1 to re-record greeting

c. Example: "Hi, this is John Doe . I am away from my desk or on another line, please leave a message at the tone and I will return your call. Thank you.

d. Exit the voice mail system by pressing 99.