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Customer Service Numbers

Benefits Office 412.396.5106 www.duq.edu/benefits
AssistAmerica – Worldwide emergency assistance services Reference Number
01-AA-SUL-100101		 www.assistamerica.com

CVS/Caremark Prescription Drug
Specialty Drug Management
Step Therapy Program
Subscribers and Pharmacists
Physicians

 1.877.347.7444
1.800.251.9573

1.877.347.7444
1.877.203.0003		 www.caremark.com
Center for Pharmacy Care 412.396.2155 http://www.duq.edu/academics/schools/pharmacy/centers-and-programs/center-for-pharmacy-care
Cigna
Benefits and Claims
Health Savings Account (HSA)		 1.800.244.6224 www.cigna.com
Coldwell Banker Real Estate 1.800.998.7444 www.coldwellbanker.com
Dental - Cigna 1.800.244.6224 www.cigna.com
Employee Assistance Program (EAP) 1.800.EAP.7272 www.lytleeap.com
ID: DUQUESNE
Flexible Spending Accounts – Discovery Benefits, Inc. 1.866.451.3399 www.discoverybenefits.com/participants
customerservice@discoverybenefits.com
Fidelity Investments 1.800.343.0860 www.netbenefits.com
Highmark
Benefits and Claims
Blues On Call
Health Savings Account (HSA)
HDHP Plan H – Group #015634-00
PPOBlue – Group #11758-02
1.800.472.1506
1.800.BLUE.428
1.877.245.0116		 www.highmarkbcbs.com
HIPAA Rights Line 412.396.1387
Little Giant Federal Credit Union
On Campus T & Th 9:00 a.m. to 4:00 p.m.
Voice Response		 (M-F) 412.771.6400
412.391.1340
412.771.1383		 www.littlegiantfcu.org
Social Security Office 1.800.772.1213 www.ssa.gov
SEIU Pension Fund 1.800.458.1010 www.seiu.org
Sun Life (Life Insurance & LTD) Group #67046 1.800.247.6875 www.sunlife-usa.com
TIAA-CREF 1.800.842.2776 www1.tiaa-cref.org/tcm/duq
United Concordia
Concordia Advantage Network
Basic Plan Group #853278-000
Enhanced Plan Group #853278-001		 1.800.332.0366 www.ucci.com
UPMC Health Plan EPO Group #010218-800 1.888.876.2756 www.upmchealthplan.com
VALIC 1.800.548.9651 www.valic.com
VBA (Vision Benefits of America) Group #136 1.800.432.4966 www.visionbenefits.com
Web Enrollment – Benefficiency 412.396.5106 www.benefficiency.com