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Customer Service Numbers

Axa Travel Assistance and Identity Theft Solutions
1.800.454.3679         

http://webcorp.axa-assistance.com

USER NAME: axa PASSWORD: travelassist

Center for Pharmacy Care (Medication Therapy Management)
412.396.2155 http://www.duq.edu/cpc
CIGNA

Benefits and Claims

Cigna MDLive

HDHP Group #3335869

OAP Group #2500066

1.800.244.6224

1.888.726.3171

www.cigna.com

mdlive.com/duquesne

Coldwell Banker Real Estate
1.800.998.7444 www.coldwellbanker.com
CVS/Caremark Prescription Drug

Specialty Drug Management

Step Therapy Program

Subscribers and Pharmacists

Physicians

1.877.347.7444

1.800.251.9573

1.877.347.7444

1.877.203.0003

www.caremark.com
Duquesne University Pharmacy
   412.246.0963 http://www.duq.edu/heart-of-hill
Lytle Employee Assistance Program (EAP)
1.800.EAP.7272

www.lytleeap.com
password: duquesne

Flexible Spending Accounts 

Discovery Benefits, Inc.

1.866.451.3399 www.discoverybenefits.com/participants
customerservice@discoverybenefits.com
Fidelity Investments

Appointment Scheduling

1.800.343.0860

1.800.642.7131

www.netbenefits.com

Health Savings Accounts 

Discovery Benefits, Inc.

1.866.451.3399

www.discoverybenefits.com/particpants

customerservice@discoverybenefits.com

HIPAA Rights Line

412.396.1387

Little Giant Federal Credit Union

Voice Response

412.771.6400

412.771.1383

www.littlegiantfcu.org
MetLife Group

Dental

Life Insurance

LTD

Grief Counseling

Group # 151368

1.800.942.0854

1.800.438.6388

1.800.300.4296

1.855.609.9989

www.metlife.com

https://griefcounseling.harrisrothenberg.net/default.aspx

Username: Metlife   Password: grief

Social Security Office
1.800.772.1213 www.ssa.gov
SEIU Pension Fund
1.800.458.1010 www.seiu.org
TIAA

Appointment Scheduling

Beneficiary Relationship Team

1.800.842.2776

1.800.732.8353

1.888.380.6428

www1.tiaa-cref.org/tcm/duq
UPMC Health Plan

EPO Group #010218-800

HDHP Group #010218-300

UPMC MyHealth 24/7 Nurse Line

1.888.876.2756

1.888.876.2756

1.866.918.1591

www.upmchealthplan.com

VALIC
1.800.548.9651 www.valic.com
VSP (Vision Service Plan)

Client # 30039552

1.800.877.7195 www.vsp.com
Web Enrollment – bswift
412.396.5106 https://secure.bswift.com