A A Email Print Share

Professional and Managerial Jobs

If you are interested in one of the jobs posted below, find out more about how to apply.

Currently Accepting Resumes

  • Web Application Systems Analyst II - CTS
  • Associate Vice President of Finance and Business - Division of Management and Business (10-275)
  • Acquisitions Librarian - Gumberg Library (33622)
  • Shift Supervisor - Building Maintenance Operations - Facilities Management (10-260)
  • Director of Information Security and New Initiatives - Computing & Technology Services
  • Manager, Maintenance Planning and Control - Facilities Management (10-259)
  • Help Desk Consultant II - Computing & Technology Services (10-267)
  • Analytical Facilities Manager - Dept. of Chemistry and Biochemistry (10-266)
  • Supervisor - Energy Management & Forecasting - Facilities Management (10-261)
  • Development Associate - University Advancement

No Longer Accepting Resumes

  • Assistant Director - Annual Giving (10-269)

Web Application Systems Analyst II

Salary: Commensurate with experience
Location: CTS
Position Status: Full-time
Open Date: February 5, 2016
FLSA Status: Exempt
Notes: Accepting resumes
Send Resume To: careers@duq.edu

Duquesne University is seeking a Web Application Systems Analyst II in Pittsburgh, PA. The Web Application Systems Analyst works with other Application Specialists to support enterprise Web and mobile applications such as the Luminis Web portal and the Ingeniux Content Management System. This position includes scheduling and performing software installation and upgrades, troubleshooting, monitoring, patching, performance tuning, account maintenance, theme and custom feature development, and integration with other university systems while working with stakeholders, System Administrators, Database Administrators, and Application Programmers in a 24/7 environment.

Must have a Master's Degree (or foreign equivalent) in Computer Science, IT, or related field plus two (2) years of experience in a directly related position. Alternate requirement: Bachelor's Degree (or foreign equivalent) in Computer Science, IT, or related field plus five (5) years of post- baccalaureate, progressively responsible experience in a directly related position.

Experience must include: (1) at least one high-level Web programming language such as ASP, J2EE, PHP, ColdFusion, etc; (2) programming in at least one mobile platform such as iOS, Android, etc; (3) intermediate to expert level HTML, CSS, JavaScript, XML, and XHTML; and (4) server operating systems (UNIX and Windows), Web servers (Apache, etc.), single sign-on (CAS), and application servers (Tomcat, Websphere, etc.).

Must know (from any completed university-level coursework, seminars, workshops, or real-world, hands-on experience): (1) SSL, DNS, networking, ports, hosts, redirects, and other concepts as they relate to Web applications; (2) best Web design practices; (3) standards such as 508/ADA, W3C, and other relevant industry standards; (4) SQL, relational database concepts, and data modeling; (5) how to develop basic database queries; (6) programming logic structures such as conditionals, loops, lists, object-oriented programming, and advanced data structures; and (7) business objectives and technology as well as the underlying data needs of the end use offices that are supported.

Send resume and cover letter to careers@duq.edu.


ASSOCIATE VICE PRESIDENT OF FINANCE AND BUSINESS

Salary: Commensurate with experience
Location: Division of Management and Business
Position Status: Full-time
Posting Number: 10-275
Open Date: February 2, 2016
FLSA Status: Exempt
Notes: Accepting resumes
Send Resume To: careers@duq.edu

Duquesne University, a private, Catholic, tier-one, research institution located in Pittsburgh, Pennsylvania, seeks an innovative and entrepreneurial leader to serve as its next Associate Vice President of Finance and Business. Reporting to the Vice President for Management and Business, the Associate Vice President (AVP) is the lead financial officer of the University and will provide leadership and strategic guidance to the entire finance department and all auxiliary service units which consist of over 475 employees and outsourced staff.

Founded more than 130 years ago by the Congregation of the Holy Spirit, Duquesne University serves 9,500 undergraduate, graduate and professional students in nine schools of study; arts, business, education, health sciences, law, music, natural sciences, nursing and pharmacy. The University employs 2,700 individuals including nearly 1,000 full and part-time faculty. Duquesne has an expense budget of $280 million plus a $105 million financial aid budget; investments of $310 million and total assets of $675 million as of June 30, 2015.

Duquesne seeks a collaborative leader who will provide oversight of a large diverse portfolio of functional areas comprised of accounts payable, the bookstore, dining, financial information systems, financial planning and budgeting, financial reporting and analysis, general and research accounting, the ID card center, institutional research, internal audit, leasing, parking, payroll, purchasing, shuttle service, student accounts, treasury services, and vending.

In partnership with the Vice President for Management and Business, the AVP will assist with tax-exempt debt financings and credit rating reviews. The AVP will lead efforts to identify, evaluate and develop strategies that improve key performance indicators and financial results for the University.

Minimum professional competencies include the ability to plan, organize, coordinate, and direct the financial planning and reporting activities of a major research university. Demonstrated ability to recruit, supervise, and develop a high-performing and collaborative staff; strong interpersonal and communication skills, and the ability to work effectively with a wide range of constituencies across the University.

Additional requirements include considerable knowledge of the challenges faced by private institutions of higher education, progressive financial planning and budgeting models, generally accepted accounting principles, investment and debt management, and treasury services.

The successful candidate will have earned a bachelor's and master's degree in accounting, business, finance or a related field and have fifteen years of directly relevant experience in finance or business operations in a private college or university environment. A CPA is preferred.

Expressions of interest will be treated in confidence and should consist of a letter of interest, a resume, and the names, addresses, email addresses, and telephone numbers of three professional references (references will not be contacted without consent). Application review will commence immediately and continue until a candidate is selected.


ACQUISITIONS LIBRARIAN

Salary: Commensurate with experience
Location: Gumberg Library
Position Status: Full-time
Posting Number: 33622
Open Date: January 5, 2016
FLSA Status: Exempt
Notes: Accepting resumes
Send Resume To: apply.interfolio.com/33622

This is a non-tenured faculty position reporting to the Head of Collection Management. This position is responsible for the management of the acquisition of resources in all formats, including print monographs and serials, e-books, e-journals, databases and other formats as they evolve. The position oversees ordering, receiving, licensing, payment, and vendor relations; also participates in the planning, selection, acquisition and management of both print and digital collections. Meets the Gumberg Library criteria for appointment related to librarianship, scholarship, and service at least at a Librarian II level. Monitors emerging trends in acquisitions. Other duties include compiling accurate and timely statistics, serving as contact person to resolve issues related to acquisitions, and serving on appropriate library, university, and external committees and working groups. Continuing professional development and contribution to the professional literature and activities of professional organizations are expected.

Duquesne University is a private university that serves nearly 10,000 undergraduate and graduate students and is located on a beautiful campus on a bluff within blocks of Downtown Pittsburgh, a Forbes-rated Most Livable City. One of the nation's leading Catholic universities, Duquesne University provides a well-rounded education that challenges students academically while nourishing their spiritual and ethical development. Founded more than 130 years ago by the Congregation of the Holy Spirit, Duquesne University is the only Spiritan institution of higher education in the United States. We share the Spiritans' commitment to: educational excellence, moral and spiritual values, an ecumenical atmosphere open to diversity, and service to students, the Church, the community, the nation and the world. To learn more about Duquesne University, please visit our website at www.duq.edu.

Gumberg Library is the intellectual heart of Duquesne's campus and an essential contributor to successful teaching, learning, and scholarship through its collections, research and user services. The collection includes over 1.1 million print and electronic volumes, books, journals, and research databases. Housed in a 115,000 square foot building, the library offers newly renovated collaborative spaces for students. Our special collections include the Simon Silverman Phenomenology Center, the Maureen P. Sullivan Curriculum Center, and the Duquesne University Special Collections and Archives, featuring unique collections focused on Pittsburgh and local Catholic history. We provide numerous instruction sessions, workshops, and educational events - 580 sessions for more than 6,000 students and faculty last year.

Duquesne University is committed to attracting, retaining and developing a diverse faculty that reflects contemporary society, serves our academic mission and enriches our campus community. As a charter member of the Ohio, Western PA and West Virginia Higher Education Recruitment Consortium (HERC), we encourage applications from members of underrepresented groups and support dual-career couples.

RESPONSIBILITIES:

  • Manages a $2+ million materials budget, including endowment funds.
  • Manages the renewal and payment of electronic resources: tracks pricing, updates title/format changes, services, and costs.
  • Supervises daily acquisitions activities. Oversees, monitors, and evaluates activities of two full time staff members.
  • Compiles and assesses statistical data into midyear and annual reports.
  • Produces budget projections for the library materials budget, as well as prepares statistical, financial and evaluative reports upon request. Assists in budget preparation and monitoring.
  • Produces 5-year expenditure reports by department/subject as needed.
  • Fosters and maintains effective vendor relations, negotiates contracts and monitors new service opportunities.
  • Monitors and investigates emerging acquisitions trends.
  • Promotes library services to the university community.
  • Keeps abreast of and makes contributions to the professional literature, activities of professional organizations, and scholarly developments in the areas of acquisitions, technical services, and/or related topics.
  • Performs other duties as assigned.

REQUIRED QUALIFICATIONS:

M.L.S. or M.L.I.S. from an American Library Association accredited institution; minimum of 3 years professional experience in acquisitions/serials and financial components of integrated library systems in an academic library, demonstrated ability to manage personnel and library projects, superior oral and written communication skills; strong service orientation; ability to organize and prioritize workload and meet deadlines; ability to work independently and collaboratively with diverse groups in a complex, service-oriented environment.

PREFERRED QUALIFICATIONS:

  • Significant budgetary experience; successful supervisory experience.
  • Experience with Innovative Interfaces ILS, (III).

Duquesne University uses Interfolio to collect all Division of Academic Affairs faculty and administrative job applications electronically. The application should consist of a detailed letter of application, a complete current Resume/CV, and the names and contact information for at least three professional references to: http://apply.interfolio.com/33622. To learn more about Gumberg Library, please visit: http://www.library.duq.edu.

Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit. Duquesne University is Catholic in mission and ecumenical in spirit. Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.


SHIFT SUPERVISOR - BUILDING MAINTENANCE OPERATIONS

Salary: Commensurate w/experience
Location: Facilities Management
Position Status: Full-time
Hours: Afternoon and Evening Hours and On-Call Availability Needed
Position Number: 10-260
Open Date: December 2, 2015
FLSA Status: Exempt
Notes: Accepting resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:
This is highly skilled and supervisory work related to maintenance, repair, alteration and operation of buildings during the afternoon and evening hours. The maintenance supervisor is responsible for planning and overseeing the work of maintenance staff to ensure safe and efficient operations of university buildings and machinery. This position reports to the Director of Maintenance and interacts directly with other maintenance supervisors. Work is reviewed for program effectiveness and overall results through conferences and reports.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Plans, assigns and supervises the work of maintenance mechanics and building maintenance employees engaged in periodic maintenance and repair, preventive maintenance, remodeling and alterations, HVAC repairs and other work related to building operations.
  2. Assists maintenance supervisors in expanding the Energy Management System to include all points of control that can be made cost effective.
  3. Inspects all buildings and integral systems on a regular basis and makes recommendations related to required building repairs, changes that will increase operation efficiency and/or reduce maintenance costs and changes that will increase energy efficiency.
  4. Acts on requests from other departments requiring maintenance repairs or adjustments to HVAC and electrical systems.
  5. Maintains records and submits reports as required by the Director of Maintenance, e.g., parts and equipment inventories, maintenance and repair lists, planned maintenance work schedules, building inspection reports, housekeeping reports and safety inspection reports.
  6. Coordinates requisitioned work orders from internal customers including providing estimates and scheduling of said work.
  7. Assists with project management of assigned projects.
  8. Performs required administrative duties as they pertain to the time and attendance and work order systems.
  9. Coordinates building service and repair work with the various university department heads.
  10. Attends departmental meetings when required.
  11. Supervises and trains assigned employees in a professional manner, submits evaluation reports as required, initiates absenteeism reports and commendation and discipline letters independently.
  12. Performs related work as required.

REQUIREMENTS OF WORK:

The successful candidate will have a high school or vocational school diploma or equivalent plus 5 years of technical training in heating, ventilating, and air conditioning work and at least 5 years of experience in a supervisory position involving HVAC system operation and/or maintenance. Alternately, the final candidate may possess any equivalent combination of experience and training which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

  • Thorough knowledge of HVAC, electrical, mechanical and control systems.
  • Considerable knowledge of the methods and practices used in building maintenance, repair and alteration.
  • Considerable knowledge of the hazards and safety precautions involved in the operation, maintenance and repair of large buildings.
  • Considerable knowledge of effective supervisory methods and techniques.
  • Considerable knowledge of computers and their use in energy management, maintenance management and administrative functions.
  • Ability to read and understand specification and blueprints.
  • Ability to analyze labor, material and time factors and to estimate costs and times required for repairs and construction.
  • Knowledgeable of applicable University, state and federal regulations, policies and procedures related to position.
  • Ability to establish and maintain an effective working relationship with university personnel, Facilities Management supervisors, contractors, utility personnel and all other members of the university community.
  • Ability to communicate well verbally and in writing.
  • Ability to maintain, prepare and submit records and reports.
  • Ability to plan, layout, assign and supervise the work of a diversified workforce. Willingness to supervise other employees normally supervised by another supervisor as required by the demands of the department.
  • Ability to act as On Call Supervisor for rotating shifts and weekends.
  • Ability to handle emergency call-ins.
  • Willing to attend additional training/classes.
  • Demonstrated ability to lead, motivate and influence others.
  • Completion of the University's Power of Leadership Program within first year of employment.
  • Demonstrated commitment to diversity and ability to interact successfully with a variety of constituents within and outside the campus community.
  • Strong commitment to customer service.
  • Sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically.
  • Ability and willingness to contribute actively to the mission and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns and an ecumenical campus community.

DIRECTOR OF INFORMATION SECURITY AND NEW INITIATIVES

Salary: Commensurate w/experience
Location: Computing & Technology Services (CTS)
Position Status: Full-time
Hours: Varied
Position Number: 10-274
Open Date: December 2, 2015
FLSA Status: Exempt
Notes: Expressions of interest will be treated in confidence and should consist of a letter of interest, a complete current resume, and the names, addresses, email addresses, and telephone numbers of three professional references.
Send Resume To: Careers@duq.edu

Duquesne University, a private, Catholic institution located in Pittsburgh, Pennsylvania, invites applications for the position of Director of Information Security and New Initiatives. Reporting to the Assistant Vice President and Chief Information Officer (AVP/CIO), the new Director will provide proactive and strategic leadership in the areas of Information Security (Info Sec) and Identity & Access Management (IAM). The new Director will be a collaborative leader with the proven ability to build and maintain effective relationships with diverse constituents and to ensure technology is aligned with strategic initiatives.

Duquesne seeks a thought leader who will encourage innovation in the areas of Information Security, Identity & Access Management and Data Governance, balancing the unique requirements of higher education in these areas. The Director should be an accomplished leader who aligns with CTS's culture that is defined by excellent customer service, innovation, thought leadership, and accountability. S/he will be a member of the CTS Leadership Team work with the CTS Leadership Team to build, motivate, and retain high performing teams.

The new Director will work with the AVP/CIO, the CTS Directors and campus IT support teams to develop and oversee a comprehensive, unified information (cyber) security program for the university that includes detection, prevention, incident response, and cyber security awareness. Other responsibilities include developing and overseeing the implementation of a comprehensive Identity and Access Management approach for Duquesne that includes modernizing authentication and authorization approaches, expanding multi-factor identification & VPN services and supporting federated identities, all across a multi-vendor IT infrastructure and environment. Additional responsibilities include developing a data governance model for university data. All of these efforts will require the Director to work with all levels of the university and with all the appropriate constituencies.

Computing and Technology Services (CTS), consists of 67 professional and support staff and over 100 student assistants. The University supports the Ellucian/Banner system for administrative computing and utilizes Microsoft's Office 365 service for faculty, staff and students. A gigabit ethernet core data network is in place and the campus is fully wireless. The campus supports both the Windows and Macintosh desktop platforms and has a growing emphasis on research computing. Services provided by CTS include administrative computing, centralized IT infrastructure, and a variety of technology support services including but not limited to enterprise reporting, telecommunication services, and information security.

Professional competencies include the ability to communicate well with stakeholders at all levels and to work collaboratively and effectively with faculty, students, staff, administrators, peers, and vendors; to manage resources when demand exceeds capabilities; and to act ethically in all matters.

Additional requirements include a deep understanding of the strategic issues facing colleges
and universities; a working knowledge of and experience with the broad infrastructure, security, administrative and academic technologies of a university; must have led complex, institution-wide deployments of technology solutions and services; must possess excellent oral and written communication skills, and must have experience collaborating with diverse stakeholders.

The successful candidate will have earned a master's or bachelor's degree in computer science, engineering, or related field of study. Additionally, at least 10 years of progressively responsible technical, supervisory, and project management experience are required, with strong preference given to candidates with these experiences in higher education. Experience in leading efforts around Project Management (PM), Disaster Recovery/Business Continuity (DR/BC) and/or Information Technology Service Management (ITSM) a plus.

Expressions of interest will be treated in confidence and should consist of a letter of interest, a complete current resume, and the names, addresses, email addresses, and telephone numbers of three professional references. Application review will commence immediately and continue until a candidate is selected.


MANAGER, MAINTENANCE PLANNING AND CONTROL

Salary: Commensurate with experience
Location: Facilities Management
Position Status: Full-time
Hours: Varied
Position Number: 10-259
Open Date: October 22, 2015
FLSA Status: Exempt
Notes: Accepting resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:

This is highly skilled and supervisory work that initiates, co-ordinates and supervises all planned and preventative maintenance assignments for the mechanical, electrical, plumbing and fire protection systems of university buildings and the campus utility infrastructure systems including all electrical, domestic water, sewage, chilled water, hot water, and steam pipe distribution systems and the network of tunnels. This position will report to the Director of Maintenance and interacts and coordinates daily with all other Facilities Management personnel to achieve department objective and goals.
The Manager - Maintenance Planning & Control will be assigned the responsibility of planning and supervising the work of various and multiple trades workers, general maintenance staff, and contractors to ensure safe and efficient operation of the university. Must have the willingness and ability to work non-traditional schedules as needed. This position will share in supervising staff assignments to maintain the facilities on non-traditional or nominal second & third shifts, weekend shifts, university holy days, and university holidays. Work is reviewed for program effectiveness and overall results through observation, interaction, conferences, and reports.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Coordinates daily work flow for planned maintenance assignments, manages multiple projects simultaneously, and supervises the work of maintenance staff or contractors/vendors engaged in preventive, planned, scheduled, and if conditions warrant, unscheduled maintenance tasks.
  2. Assists other supervisors in building remodeling, alterations, installation, painting, welding services, construction and utilities with any other work related to campus, to university buildings and associated equipment.
  3. Develops campus wide preventative maintenance tasks involving individual buildings and University infrastructure systems.
  4. Makes recommendations and any changes that will increase operational or system efficiency and/or reduce maintenance and/or operating costs.
  5. Meets daily with employees.
  6. Uses computerized maintenance management system effectively and efficiently.
  7. Schedules work to be performed and perform assigned administrative work.
  8. Ensures safe working site conditions. Demonstrates & practices safe working habits.
  9. Schedules the work coordinate buildings involved in planned, scheduled, and preventative service and repair work with the various university department heads and stakeholders.
  10. Attends and participate in departmental meetings. Represents department as needed.
  11. Develops data recording methods and systems as operational requirements dictate and then records and maintains any data (current and historical) as may be required to efficiently perform duties.
  12. Observes, supervise, teach and/or provide training for assigned employees in a structured and professional manner.
  13. Performs other related duties as assigned.

REQUIREMENTS OF WORK:

The successful candidate will have earned a Commonwealth of Pennsylvania approved apprenticeship; a minimum of 2 years of technical school with certificate of completion or Associate Degree in Electrical Technology, Electrical Engineering Technology or RHVAC. A bachelor's degree in Electrical Engineering or a closely related degree is preferred. Additionally, the successful candidate will have at least 8 years of experience in a multi-craft, multi-person maintenance & construction operation as a maintenance supervisor with multiple responsibilities in a large multi acre campus setting with multiple high rise buildings. Higher education and 24/7/365 operation experience preferred. Alternately, the candidate may possess any equivalent combination of experience and training which would provide the following knowledge, abilities and skills required to perform the essential job functions. This includes, but is not limited to the following:

  • Previous supervisory experience.
  • Knowledge of facilities management operations.
  • Experience with Operating Engineers Local 95 and SEIU 32BJ.
  • Experience in developing budgets.
  • Ability to monitor usage, billing and create trend reports.
  • Ability to learn and use other programs to complete new requirements.
  • Ability to use independent judgment in decisions.
  • Knowledge of computer software packages to complete assignments. Software may include work processing and spreadsheet applications with knowledge of computer software packages.
  • Knowledge of work order systems such as FAMIS.
  • Knowledge of DDC Energy Management Systems.
  • Advanced knowledge of Mechanical, Electrical, Plumbing, and Fire Protection systems.
  • Ability to manage construction, renovation or maintenance projects.
  • Ability to maintain a valid driver's license.
  • Thorough knowledge of the methods and practices used to develop building and infrastructure planned and preventative maintenance tasks, repairs, alterations and construction.
  • Knowledge of hazards and safety precautions required for maintaining a safe and efficient operation in maintenance and repair of large buildings and underground utilities.
  • Ability to obtain and maintain a confined space entrance certification, be able to work partial or complete shifts in confined spaces, tunnels, trenches, manholes or from lifts, heights or scaffolding.
  • Ability to read, understand and adhere to schematics, drawings, specifications and blueprints.
  • Ability to analyze labor, material and time factors and to estimate costs and times required for utility repairs, painting, welding, and general construction.
  • Ability to develop and work with a network of vendors and to work with existing vendors to obtain bids, budgets, estimates, and quotes.
  • Ability to occasionally lift items up to 70 pound, sit, stand, crawl, kneel, bend, stretch, reach and walk for long periods of time in all weather conditions in occasionally noisy or dirty surroundings.
  • Ability to establish and maintain an effective working relations with staff, students, and others.
  • Ability to communicate effectively both orally and in writing.
  • Ability to maintain, prepare and submit records and reports in a pressure sensitive environment.
  • Ability to plan, layout, assign and supervise the work of a diversified workforce.
  • Act as the On Call Supervisor when assigned and respond appropriately.
  • Ability to work variable schedules as required to cover maintenance events and special projects.
  • Willingness to work the hours necessary to successfully fulfill all assigned responsibilities and duties.
  • Ability to lead, motivate and influence others.
  • Completion of the Foundations of Successful Leadership Program within first year of employment.
  • Demonstrated commitment to diversity and the ability to interact successfully with a variety of constituents within and outside of the campus community.
  • Endorse and positively promote all Facilities Management policies, practices, and ethics.
  • Strong commitment to customer service.
  • Ability and willingness to contribute actively to the mission and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns and an ecumenical campus community.

HELP DESK CONSULTANT II

Salary: Commensurate w/experience
Location: Computing & Technology Services (CTS)
Position Status: Full-time
Hours: Varied*
Position Number: 10-267
Open Date: October 1, 2015
FLSA Status: Exempt
Notes: Accepting resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:

The Help Desk Consultant is responsible for first level technical support for Duquesne University. They will respond to student and employee inquiries regarding trouble with networks, platforms, servers, and applications. In addition, they will answer questions related to the use of supported hardware, software and networking services provided by the University via telephone, electronic mail and face to face contact. The Help Desk Consultant will also monitor, track, and update customer problems and requests on a daily basis. This position will also include the processing of account-related security permissions.

Work in this area is performed with considerable independence under the direction of the Help Desk Manager. Work is planned with and reviewed by the manager in relation to the results obtained. *Applicants must be willing to work a flexible work schedule. Participation in an on-call rotation will be required.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Applies problem-solving and troubleshooting techniques to inquiries received from users regarding hardware, software and networking services provided by CTS. Provides solutions to the stated and underlying issues;
  2. Manages the entire resolution process for customer problems/requests;
  3. Manages a queue of requests from multiple sources including electronic email, telephone, voicemail and face-to-face inquiries;
  4. Demonstrates the ability to manage projects and meet deadlines;
  5. Refers problems requiring in-depth analysis to the appropriate CTS secondary resource;
  6. Assists in mentoring and directing student help desk consultants to encourage professional development
  7. Presents and explains computing support policies to the Duquesne campus community;
  8. Maintains computing support oriented web pages, electronic documents, and printed materials;
  9. Provides regular reports on usage of services at Help Desk;
  10. Evaluates and recommends technologies to improve the functioning of the Help Desk;
  11. Solicits feedback from users of CTS services and facilities to enhance the quality of services provided;
  12. Provides weekly written reports to supervisor.

REQUIREMENTS OF WORK:

The successful candidate will have earned a bachelor's degree from an accredited institution in Information Systems, Business, Marketing and Communication, or related field. Help Desk Institute participant and certification is preferred. Alternately, the final candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

  1. Knowledge of computer hardware, including the interconnection of components, computer systems, and peripherals.
  2. Familiarity with FootPrints or another comparable ITSM toolset.
  3. Knowledge of basic computer software, applications, and infrastructure, including: word processors, electronic mail, web browsers, the creation of web pages, and database structure and design.
  4. Knowledge of network configuration and troubleshooting on Windows and Mac operating systems.
  5. Experience with Office365 cloud-based technology including configuration and troubleshooting of mail clients on PC and mobile device platforms
  6. Ability to be self-motivated with demonstrated interpersonal skills and the ability to work in a highly collaborative environment.
  7. Demonstrated written and oral communication skills.
  8. Strong organizational and project-management skills.
  9. Ability to work a flexible schedule.
  10. Sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically.
  11. Ability to establish and maintain effective working relationships with the University Community. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.

ANALYTICAL FACILITIES MANAGER

Salary: Commensurate with experience
Location: Department of Chemistry and Biochemistry, Bayer School of Natural and Environmental Science
Position Status: Full-time
Hours: Varied
Position Number: 10-266
Open Date: September 28, 2015
FLSA Status: Exempt
Notes: Accepting resumes
Send Resume To: apply.interfolio.com/32060

NATURE OF WORK:

The Department of Chemistry & Biochemistry at Duquesne University invites applications for a full time, non-tenure-track position as Analytical Facilities Manager. The appointment will be for one (1) year, with possibility for renewal.

Supervision, maintenance, training, and use of equipment in the Duquesne Center of Excellence in Mass Spectrometry
Manages the department's other research and teaching resources, including FT-IR, UV-Vis, X-ray diffraction and scanning electron microscopy instruments
Perform method development in mass spectrometry related to a limited amount of contract work

PREFERRED REQUIREMENTS:

  • A Ph.D. in Chemistry
  • Experience with operating and maintaining instrumentation, especially mass spectrometry equipment
  • Applicants having a MS degree in Chemistry and significant experience with instrumentation may also be considered

Duquesne University is committed to attracting, retaining and developing a diverse faculty that reflects contemporary society, serves our academic mission and enriches our campus community. As a charter member of the Ohio, Western PA and West Virginia Higher Education Recruitment Consortium (HERC), we encourage applications from members of underrepresented groups and support dual-career couples. Motivated by its Catholic and Spiritan identity, Duquesne values equality of opportunity both as an educational institution and as an employer. Founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit, Duquesne University is Catholic in mission and ecumenical in spirit. Its Mission Statement commits the University to "serving God by serving students - through commitment to excellence in liberal and professional education, through profound concern for moral and spiritual values, through the maintenance of an ecumenical atmosphere open to diversity, and through service to the Church, the community, the nation and the world." Applicants for this position should describe how they might support and contribute to this mission.

Duquesne University uses Interfolio to collect all job applications electronically. Please submit a cover letter describing your experience, a resume/curriculum vitae, and contact information for three confidential references to: apply.interfolio.com/32060. While the position will remain open until filled, priority will be given to applications submitted by October 31, 2015. For more information please contact: Dr. Michael J Van Stipdonk at vanstipdonkm@duq.edu or 412.396.4923.

Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit. Duquesne University is Catholic in mission and ecumenical in spirit. Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.


SUPERVISOR - ENERGY MANAGEMENT & FORECASTING

Salary: Commensurate with experience
Location: Facilities Management
Position Status: Full-time
Hours: Varied
Position Number: 10-261
Open Date: September 17, 2015
FLSA Status: Exempt
Notes: Accepting resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:

Under the direction of the Energy Center Manager, this position is responsible for directing the University efforts to manage utility usage, patterns, and costs through the University's Energy Management Program ("EMP"). The EMP identifies anticipated savings, and develops energy savings, strategies, and budgets. The EMP would include an energy policy, energy goals, operating procedures, and baseline, benchmarking, evaluation and monitory procedures. Responsibilities include utility account processing that provides the following; current, historical data and trends; predictive energy forecasting, and utility budget development.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Verifies and approves all utility invoices; processes for payment.
  2. Prepares and monitors usage of all utility invoices; prepares reports based on utility budgets and usage; and maintains all related records.
  3. Develops utility budgets for the University; manages utility processing and usage for monthly bills.
    Works closely with the University Controller and Accounts Payable departments on utilities accruals.
  4. Procures energy for the University at competitive rates; prepares energy purchase orders and solicits proposals as required.
  5. Pursues volume utility purchasing options through AICUP, Free Markets, other universities and/or corporations.
  6. Prepares reports and memos, including quarterly reports for the Board of Directors. Advises management of pending legislation and regulatory changes impacting utilities.
  7. Monitors and analyzes campus utility usage; implements energy audits throughout campus to identify energy-saving projects, and educates the campus community on energy saving initiatives.
  8. Works closely with other Facilities Management personnel on utility distribution, quality and outages (preventative or emergency related).
  9. Assists with the management of the electronic (DDC) energy management system for the HVACR controls throughout campus to ensure comfortable and safe working and living conditions.
  10. Plans and prepares upgrades for the (DDC) energy management system for the entire campus systems.
  11. Performs special projects and related duties as assigned.

REQUIREMENTS OF WORK:

The successful candidate will have earned a Bachelor's degree in business, accounting, engineering or facility management from an accredited institution along with relevant experience or any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: ability to monitor usage, billing and create trend reports; experience with developing and directing efficient processes related to utility account payments; experience in developing budgets; providing information and advice on budget and project planning; knowledge of computer software packages to complete assignments - software may include work processing and spreadsheet applications with knowledge of computer software packages; ability to learn and use other programs to complete new requirements; knowledge of work order systems (computerized maintenance management systems); knowledge of facilities management operations; knowledge of DDC Energy Management Systems which include Honeywell, Siemens, Carrier, Trane and BACnet; knowledge of the University's commitment of green sustainable operations; ability to lead, motivate and influence others relative to energy conservation; promotes energy efficiency and savings; willingness to be ‘on call' and to serve as a first responder to utilities outages; ability to use independent judgment in decisions; ability to understand and comply with OSHA, city, state and county environmental health and safety, including assisting with the emission permitting process; ability to work variable schedules as required; ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relations with staff, students and others; ability to complete the Power of Leadership Program within first year of employment; demonstrated commitment to diversity and ability to interact successfully with a variety of constituents with and outside the campus community; strong commitment to customer service; sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically; and the ability to establish and maintain effective working relationships with the University Community. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.


DEVELOPMENT ASSOCIATE

Salary: Commensurate w/experience
Location: University Advancement
Position Status: Full-time
Hours: 8:30 am to 4:30 pm - Weekend and Evening Hours as Required
Open Date: July 20, 2015
FLSA Status: Exempt
Notes: Accepting Resumes - Careers@duq.edu

NATURE OF WORK:
The Development Associate reports to the Associate Vice President for Development and is responsible for identifying and qualifying major gift prospects to be cultivated, solicited and closed by the major gift and senior major gift officers. The development associate is further responsible for securing gifts for budget relieving support from donors rated $10,000 to $49,999, with some selected prospects rated in the $50,000 range. The Development associate will work as a member of the major gifts/development team and will manage a portfolio of prospects across the country, approximately 325, to secure high-end support to the annual giving program.

Development associates work independently and also as a member of the University Advancement team, and coordinate their activities with those of other units in University Advancement and other units at the University. *Candidates must be willing to travel frequently and to work evenings and weekends as required. A valid driver's license is required.

ILLUSTRATIVE EXAMPLES OF WORK:

1. Works independently and is self-motivated in initiating contracts with potential donors.
2. Manages a case load of active prospects, and implements and executes strategies for solicitation of these prospects, ensuring regular interaction through personal visits, mail/email, telephone, campus visits, and other events.
3. Assumes and achieves annual activity goals as follows: conducts 120 - 150 prospect visits; generates 15 - 20 proposals; secures 10 - 15 gift commitments.
4. Drafts proposals, briefings, contact reports and other correspondence for prospects.
5. Makes numerous decisions on cultivation time committed versus expected gift response, determines who needs to be involved in the relationship with the prospective donor and decides the most effective and productive use of travel time.
6. Performs related duties as assigned.

REQUIREMENTS OF WORK:

The successful candidate will have earned a bachelor's degree from an accredited institution. Prior experience in fundraising is not required, although at least one year of annual giving prospect qualification experience is preferred. Alternately, the candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: outstanding verbal and written communication skills; good listening and organizational skills; proficiency in Microsoft Office suite and other relevant computer programs and applications; willingness to travel frequently and work evenings and weekends as required; a valid driver's license; sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically; and the ability to establish and maintain effective working relationships with the University Community. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.