Contact Information
Biography
Dr. Fritz is chair and professor of the Department of Communication & Rhetorical Studies at Duquesne University. She teaches courses at the undergraduate, M.A., and Ph.D. level, including Exploring Interpersonal Communication, Exploring Leadership Communication, Intercultural Communication, Organizational Communication, Communication Research Methods, Communication Ethics and Professional Civility, Rhetoric and Philosophy of Organizational Communication and Leadership, and Rhetoric and Philosophy of Interpersonal and Intercultural Communication. Dr. Fritz holds the William Patrick Power, C.S.Sp. Endowed Chair in Academic Leadership (2019–2024).
Dr. Fritz’s research focuses on communicative practices that constitute, sever, and restore the ties that bind individuals to the institutions of which they are a part. She is the author of Professional Civility: Communicative Virtue at Work (Peter Lang, 2013), coeditor (with Dr. S. Alyssa Groom) of Communication Ethics and Crisis: Negotiating Differences in Public and Private Spheres (2012, Fairleigh Dickinson University Press), coeditor (with Dr. Becky L. Omdahl) of Problematic Relationships in the Workplace (Peter Lang Press, 2006) and Problematic Relationships in the Workplace, Volume 2 (Peter Lang, 2012), and co-author (with Dr. Ronald C. Arnett and Leeanne Bell) of Communication Ethics Literacy: Dialogue and Difference (2nd ed.) (Kendall Hunt, 2018). Her most recent work focuses on the intersection of professional civility and leadership practices.
Dr. Fritz’s work has been published in Management Communication Quarterly, Journal of Business Ethics, Communication Research Reports, The International Encyclopedia of Interpersonal Communication, The International Encyclopedia of Identity, Journal on Excellence in College Teaching, Journal of Public Management and Social Policy, Journal of the Association for Communication Administration, Communication Monographs, Journal of Business Communication, Speaker and Gavel, Journal of Mediated Communication, A Leadership Journal: Women in Leadership—Sharing the Vision, Atlantic Journal of Communication, Journal of Social and Personal Relationships, and Spiritan Horizons. She is a past president of the Eastern Communication Association and executive director of the Religious Communication Association.
Dr. Fritz is editor-in-chief of Listening/Journal of Communication Ethics, Religion, and Culture and editor of the Journal of the Association for Communication Administration. She serves on the editorial board of the Journal of Communication and Religion, Qualitative Research Reports in Communication, Communication Quarterly, and Speaker and Gavel and serves as a guest reviewer for a number of other journals, including Ammon Publishing (Psychological Research Reports; Perceptual and Motor Skills), Management Communication Quarterly, Journal of Social and Personal Relationships, and Journal of Intercultural Research. She has been quoted in the New York Times, the Pittsburgh Post-Gazette, the Tribune Review, the Reading Eagle, the Baltimore Sun, and a number of other national and regional media outlets regarding communicative processes in work relationships.
Dr. Fritz was elected to Phi Beta Kappa and graduated magna cum laude from the University of Georgia with a B. A. in Speech Communication. After earning her M.A. in Speech Communication at the University of Georgia, she completed the Ph.D. in Communication Arts at the University of Wisconsin-Madison in 1993, with emphases in communication theory, interpersonal communication, organizational communication, and quantitative research methods. She received the Eugene P. Beard Award for Leadership in Ethics from Duquesne University in 2007 and was selected as the 2009 recipient of Duquesne University’s McAnulty College and Graduate School of Liberal Arts Award for Excellence in Teaching. She also received the 2009 Presidential Teaching Award from Duquesne University, the 2009 Harvey Kelly Award for Teaching Excellence from the Pennsylvania Communication Association, the 2010 McAnulty College and Graduate School of Liberal Arts Award for Excellence in Service, and the 2010 Presidential Award for Service to the Mission from Duquesne University. In 2011, she received the Donald Eckroyd Award for Scholarly Excellence from the Pennsylvania Communication Association and the National States Advisory Council’s Scholar of the Year Award. She is a Distinguished Teaching Fellow and a Distinguished Research Fellow of the Eastern Communication Association. She received the 2013 Clifford G. Christians Ethics Research Award from the Carl Couch Center for Social and Internet Research and the 2014 Everett Lee Hunt Award from the Eastern Communication Association for Professional Civility: Communicative Virtue at Work. In 2017, she received the National Communication Association Communication Ethics Division Teacher of the Year Award, in 2018, she was honored as an outstanding teacher in a special panel session of the National Communication Association, and she received the 2022 Distinguished Service Award from the Eastern Communication Association.
Education
- Ph.D., Communication Arts, University of Wisconsin-Madison, 1993
- M.A., Speech Communication, University of Georgia, 1984
- B.A., Speech Communication, University of Georgia, 1982
Profile Information
Book
- Fritz, J. M. H. (2013). Professional civility: Communicative virtue at work. New York: Peter Lang.
Edited Books
- Omdahl, B. L., & Fritz, J. M. H. (Eds.) (2012). Problematic relationships in the workplace, volume 2. New York: Peter Lang.
- Groom, S. A., & Fritz, J. M. H. (2012). Communication ethics and crisis: Negotiating differences in public and private spheres. Madison, NJ: Fairleigh Dickinson University Press.
- Fritz, J. M. H., & Omdahl, B. L. (Eds.) (2006). Problematic relationships in the workplace. New York: Peter Lang.
- Journal Articles (2012 - Present)
- Fritz, J. M. H. (2017). The Catholic intellectual tradition, history, and institutions: Reflections on intersections. Journal of Communication and Religion, 40, 72-86.
- Fritz, J. M. H. (2016). Leadership, Levinas, and professional civility: A response to Jones. Leadership and the Humanities 4(1), 48-51.
- Fritz, J. M. H. (2015). Fr. Vincent Donovan: A Spiritan for today. Spiritan Horizons, 10, 75-86.
- Longman, K. A., Daniels, J., O'Connor, C. M., Wikkerink, R. J., Dahlvig, J. E., & Fritz, J. M. H. (2015). Gendered definitions and self-perceptions of leadership in Christian higher education: The centrality of relationships, authenticity, and communicative influence. Journal of Communication and Religion, 38(2), 20-41.
- Maier, C. T., O'Neil, N. B., & Fritz, J. M. H. (2014). Who reads Catholic newspapers?: Exploring readership in a changing industry. Journal of Media and Religion, 13(3), 153-169.
- Fritz, J. M. H. (2014). Researching workplace relationships: What can we learn from qualitative organizational studies? Journal of Social and Personal Relationships, 31, 460-466.
- Fritz, J. M. H., O'Neil, N. B., Popp, A. M., Williams, C. D., & Arnett, R. C. (2013). The influence of supervisory behavioral integrity on intent to comply with organizational ethical standards and organizational commitment. Journal of Business Ethics, 114, 251-263.
- Woods, R. H., Badzinski, D. M., Fritz, J. M. H., & Yeates, S. E. (2012). The "ideal professor" and gender effects in Christian higher education. Christian Higher Education, 11, 158-176.
- Fritz, J. M. H. (2012). Infusing the curriculum: The Spiritan collection as institutional resource. Spiritan Horizons, 7, 67-74.
Book Chapters (2012 - Present)
- Fritz, J. M. H. (2018). Communication ethics. In N. Snow (Ed.), Oxford handbook of virtue (pp. 700-721). New York: Oxford University Press.
- Fritz, J. M. H. (2014). Organization as Other: Professional civility as communicative care for institutions. In R. C. Arnett & P. Arneson (Eds.), Philosophy of communication ethics: Alterity and the Other (pp. 215-231). Madison, NJ: Fairleigh Dickinson University Press.
- Fritz, J. M. H. (2014). Professional civility: Creating a culture of leadership. In C. B. Illés, A. Dunay, & A. Słocińska (Eds.), New Trends in Management in the 21st Century (pp. 237-244). Częstochowa, Poland: Czestochowa University of Technology.
- Fritz, J. M. H. (2014). Organizational misbehavior. In L. M. Crothers & J. Lipinski (Eds.), Bullying in the workplace: Symptoms, causes and remedies (pp. 3-16). New York: Routledge/Taylor & Francis.
- Fritz, J. M. H. (2013). Ethics matters: Why ethical communication makes a difference in today's workplace. In J. Wrench (Ed.), Workplace communication for the 21st century: Tools and strategies that impact the bottom line (pp. 39-60). Santa Barbara, CA: Praeger.
- Fritz, J. M. H. (2013). A prophecy fulfilled: George MacDonald and Evangelical popular culture. In R. Woods (Ed.), Evangelicals and popular culture. (pp. 36-53). Santa Barbara, CA: Praeger.
- Fritz, J. M. H. (2012). Inspiration and motivation: If that reality star can do it, so can I. In W. Wyatt & K. Bunton (Eds.), The ethics of reality TV: A philosophical examination (pp. 93-109). New York: Continuum.
- Fritz, J. M. H. (2012). Protecting and promoting workplace relationships: Professional civility. In B. L. Omdahl & J. M. H. Fritz (Eds.), Problematic relationships in the workplace, volume 2 (pp. 257-266). New York: Peter Lang.
- Fritz, J. M. H. (2012). A review of concepts relevant to problematic relationships in the workplace. In B. L. Omdahl & J. M. H. Fritz (Eds.), Problematic relationships in the workplace, volume 2 (pp. 3-17). New York: Peter Lang.
- Fritz, J. M. H. (2012). Women's communicative leadership in higher education. In Ruminski, E., & A. Holba (Eds.), Communicative understandings of women's leadership development: From ceilings of glass to labyrinth paths (pp. 9-35). Lanham, MD: Lexington Books.
- Groom, S. A., & Fritz, J. M. H. (2012). Introduction. In S. A. Groom & J. M. H. Fritz (Eds.), Communication ethics and crisis: Negotiating differences in public and private spheres (pp. 1-8). Madison, NJ: Fairleigh Dickinson University Press.
- Fritz, J. M. H. (2012). Interpersonal crisis communication in the workplace: Professional civility as ethical response to problematic interactions. In S. A. Groom & J. M. H. Fritz (Eds.), Communication ethics and crisis: Negotiating differences in public and private spheres (pp. 67-86). Madison, NJ: Fairleigh Dickinson University Press.
Encyclopedia Entries (2012 - Present)
- Fritz, J. M. H. (forthcoming). Alasdair MacIntyre: Communication ethics-Tradition(s), narrative(s), virtue(s). In R. C. Arnett, A. M. Holba, & S. Mancino (Eds.), An encyclopedia of communication ethics. New York: Peter Lang.
- Fritz, J. M. H. (forthcoming). Charles Taylor: Communication ethics and Sources of the Self. In R. C. Arnett, A. M. Holba, & S. Mancino (Eds.), An encyclopedia of communication ethics. New York: Peter Lang.
- Fritz, J. M. H. (forthcoming). Jean Bethke Elshtain: Accountability and authority in communication ethics. In R. C. Arnett, A. M. Holba, & S. Mancino (Eds.), An encyclopedia of communication ethics. New York: Peter Lang.
- Fritz, J. M. H. (2017). Incivility/civility. In Scott, C. R, & Lewis, L. (Eds.), International encyclopedia of organizational communication (pp. 1-9). Chichester: Wiley-Blackwell.
- Fritz, J. M. H. (2016). Interpersonal communication ethics. In C. Berger & M. Roloff (Eds.), International encyclopedia of interpersonal communication (pp. 889-902). Chichester: WileyBlackwell.
- DeIuliis, D., & Fritz, J. (2014). Wikis and collaborative project Web sites. In K. Harvey (Ed.), Encyclopedia of social media and politics. (Vol. 24, pp. 1389-1390). Thousand Oaks, CA: Sage.
- DeIuliis, D., & Fritz, J. (2014). User-generated content. In K. Harvey (Ed.), Encyclopedia of social media and politics. (Vol. 22, pp. 1313-1315). Thousand Oaks, CA: Sage.
- National Communication Association (NCA) Communication Ethics Division 2017 Teaching Award
2014
- Distinguished Research Fellow, Eastern Communication Association
- Everett Lee Hunt Award, Eastern Communication Association, for Professional Civility: Communicative Virtue at Work (2013, Peter Lang)
2013
- Clifford G. Christians Ethics Research Award for Professional Civility: Communicative Virtue at Work (2013, Peter Lang)
- Distinguished Teaching Fellow, Eastern Communication Association
2012
- Robert & Patricia Gussin Spiritan Division of Academic Programs Outstanding Faculty Award
- Eastern Communication Association Distinguished Teaching Fellow
- Editor, The Journal of the Association for Communication Administration (2014-present)
- Editor, Qualitative Research Reports in Communication (2012-2014)
- Editor-in-Chief, Listening: Journal of Communication Ethics, Religion, and Culture (2010-present)
Editorial Boards
- Editorial Board: Journal of Communication and Religion (2006-present)
- Editorial Board: Review of Communication (2009-present)
- Editorial Board: Communication Quarterly (2008-present)
- Editorial Board: International Journal of Interactive Communication Systems and Technologies (2009-present)
- Editorial Board: Journal of the Association for Communication Administration (2011-2014)
Offices Held
- National Communication Association Philosophy of Communication Division Program Planner for 2017 convention
- Steven A. Lucas Debut Publication Award committee, 2013-2016 (last year as committee chair)
- Executive Director, Religious Communication Association, 2013-present
- Executive Secretary, Religious Communication Association, 2010-2013
- Interest Group Chair/Planner, Theory & Methodology Interest Group, Eastern Communication Association, 2016-2017 (planned for 2017 convention)
- Interest Group Chair/Planner, Philosophy of Communication Interest Group, Southern States Communication Association, 2013-2014
- President, Eastern Communication Association, 2010-2011
- Chair, Communication Ethics Interest Council, Pennsylvania Communication Association, 2016-2017 (planned for 2016 convention)
- Secretary, Pennsylvania Communication Association (2006-2014)