Contact Information

Biography

Dr. Kathleen S. Hartzel is an Associate Professor of Information Systems and Technology and Director of the M.S. in Analytics and Information Management program at the Palumbo-Donahue School of Business. She teaches courses primarily in the areas of systems analysis and design, project management, and IS strategy.

Dr. Hartzel's research interests focus on computer-supported collaboration at both the organizational and group levels. Her research has appeared in a number of academic journals, including MIS Quarterly, Communications of the ACM, Journal of Management Information Systems, Decision Support Systems, and Journal of Computer Information Systems.

Prior to joining the faculty, she held several positions as a systems analyst and programmer. For most of that time, she worked for Unisys Corporation.

Dr. Hartzel is a member of the Association for Supply Chain Management (ASCM) and holds the Certified in Production and Inventory Management (CPIM) and Certified Supply Chain Professional (CSCP) certifications. She also is a member of PMI Project Management Institute (PMI) where she earned the Certified Associate in Project Management (CAPM) designation.

Education

  • Ph.D., University of Pittsburgh
  • M.S., Pennsylvania State University
  • B.S., Bloomsburg University of Pennsylvania 

Research Interests

Dr. Hartzel's research focuses on the use of information system technology in supporting collaborative efforts at the group and organizational levels.

At the group level, she explores how the availability and use of technology affects behavior and attitudes in the areas of social responsibility and participation in social causes.

At the organizational level, she focuses on how inter-organizational information systems affect purchase decisions, supply chain performance, and demand planning.

 

School

Articles in Journals

Donina, C., & Hartzel, K. S. (2022). Adopting RiskOps to Streamline Governance and Risk Management. ISACA Journal, 5, 27-33.

Hartzel, K., & Ozturk, P. (2022). Analytics in the Business School: Insights from the Literature. Journal of Information Systems Education, 33(2), 169-181.

Hartzel, K., & Spangler, W. (2019). A High-Reliability Approach to Risk Management in an IT Project. Journal of Computer Information Systems.

Hartzel, K. S. & Wood, C. (2017).  Factors that Affect the Improvement of Demand Forecast Accuracy through Point-of-Sale Reporting. European Journal of Operational Research, 260 (1), 171-182.

Hartzel, K., Marley, K., & Spangler, W. (2016).  On-Line Social Network Adoption: A Cross-Cultural Study. Journal of Computer Information Systems, 56 (2), 87-96.  

Hartzel, K. & Pike, J. C. (2015).  Live, Model, Learn: Experiencing Information Systems Requirements through Simulation. Information Systems Education Journal, 13 (4), 12-23.

Hartzel, K. S., Mahanes, C. J., Maurer, G. J., Sheldon, J., Trunick, C., Shanon J. Wilson (2011).  Corporate Posts and Tweets: Brand Control in Web 2.0. Journal of Information & Knowledge Management, 10 (1), 51-58.  

Hartzel, K. S., King, R. C., Schilhavy, R. A.M., Melone, N. P., & McGuire, T. W. (2010).  Social Responsibility and Stakeholder Influence: Does Technology Matter During Stakeholder Deliberation with High Impact Decisions?  Decision Support Systems, 48 (4), 536-547.

Hartzel, K. S., Spangler, W. E., Gal-Or, M., & May, A. H. (2009). Modeling Complexity in Physically-Distributed Object-Oriented Systems. Journal of Computer Information Systems, 2009 (50), 74-81.

Hartzel, K. S., Spangler, W. E., Gal-Or, M., & May, J. H. (2009).  Decision Making in Distributed Objects Using Radio Frequency Identification. Journal of International Management Studies, 4 (1), 11-19.

Hartzel, K. S., Spangler, W. E., & Gal-Or, M. (2006).  Exploring the Privacy Implications of Addressable Advertising and Viewer Profiling. Communications of the ACM, 49 (5), 119-123.  

Hartzel, K. S., Spangler, W. E., Gal-Or, M., & Jones, T. H. (2003).  A Case-Based Approach to Integrating an Information Technology Curriculum. Information Systems Education Journal, 1 (47).  

Hartzel, K. S. (2003). How Gender and Self-Efficacy Affect Software Sales and Implementation. Communications of the ACM, 16, 67-171.  

Hartzel, K. (2002). Computer-based Technologies in Pennsylvania's Police Departments. Pennsylvania Chiefs of Police Association, Bulletin, 17-20.  

Hartzel, K. S. & Peace, G. A. (2002).  Ethical Concerns Raised by the Use of the Internet in Academia. Journal of Information Ethics, 11 (2), 17-32.

Hartzel, K. S., Peace, G. A., Weber, J., & Nightingale, J. (2002).  Ethical Issues in eBusiness: A Proposal for Creating The eBusiness Principles. Business & Society Review, 107 (1), 41-60

Hartzel, K. S. & Melone, N. P. (1999). Recruiting at the Speed of Light. IHRIM Journal, 3 (4), 49053.

Hartzel, K. S., Choudhury, V., & Konsynski, B. (1998). Use and Consequences of Electronic Markets: An Empirical Investigation in the Aircraft Parts Industry.  Mis Quarterly, 22 (4), 471-507.

Hartzel, K. S., Galletta, D. F., Johnson, S., Joseph, J., & Rustagi, S. (1996).  Spreadsheet Presentation and Error Detection: An Experimental Study. Journal of Management Information Systems, 13 (3), 45-63.

Chapters

Hartzel, K. (in press 2015). Using Duality Theory to Reframe E-Government Challenges. In T. Bagwell & R. Cropt (Eds.), Ethical Issues and Citizen Rights in the Era of Digital Government Challenges (pp. 35-56).

Hartzel, K. & Deegan, P. (2005). Balancing Individual Privacy Rights and Intelligence Needs: Procedural-Based vs. Distributive-Based Justice Perspectives on the PARTRIOT Act. In A. G. Peace & L. Freedman (Eds.), Information Ethics: Privacy and Intellectual Property (pp. 180-195).

Hartzel, K., Jones, T., & Trott, V. (2004). An OO Approach to Designing Business Intelligence Systems. In M. Anandarajan, A. Anandarajan, & C.A. Srinivasin (Eds.), Business Intelligence in Accounting (pp. 199-214): Springer-Verlag. 

Cases

Hartzel, K., Peace, G., Weber, J. & Nightingale, J. (2002). Ethical Principles for E-commerce. In J. Post & A. Lawrence (Eds.), Business and Society: Corporate Strategy, Public Policy, Ethics (pp. 302-303). Burr Ridge, Illinois: Irwin/Mcgraw-Hill.

Hartzel, K., Mahramas, D. (2001). The Future of Transaction Processing in Financial Firms. In R. Stair & G. Reynolds, Fundamentals of Information Systems (p. 202).