Contact Information
Biography
Wendy Serapiglia is an Instructor of Supply Chain Management at the Palumbo-Donahue School of Business. At the graduate level, she teaches Introduction to Supply Chain and Operations Management and Sustainable Supply Chain. At the undergraduate level, she teaches Introduction to Supply Chain and Operations Management and Supply Management.
Prior to joining Duquesne University, Wendy spent 24 years working in Pittsburgh with large, international manufacturing companies. Her love of the Spanish language and culture helped set the stage for a career in international business.
In her early years working in customer service at PPG Industries, she often asked served as a translator with Spanish speaking customers. As a Business Project Analyst, she was the liaison between PPG's Business group and IT team to implement a new order entry system. After that, she transitioned into her first supply chain and transportation role where she worked on several global projects. When PPG divested their Automotive Glass Group in 2008, she moved to Pittsburgh Glass Works (PGW) and managed their import and export compliance group.
After three years at PGW, she joined MSA as the Global Transportation Manager in 2011. In this role, she worked to reduce logistics cost, improve time in transit and quality and ultimately enhance value for MSA stakeholders. In 2017, she was promoted to the position of Global Logistics Manager. Wendy was the global leader responsible for managing all transportation strategies and processes, and ensuring that product reached MSA's customers around the world.
Wendy is a certified Association of Supply Chain Management (ASCM) instructor and is teaching ASCM classes with Duquesne University and the Supply Chain Mavens.
She possess the following ASCM certifications: Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), and Certified in Logistics, Transportation, and Distribution (CLTD).
In her spare time, Wendy volunteers as a Board Member for the ASCM Pittsburgh Forum as the Vice President of Finance.
Education
- M.S., International Business, Point Park College
- B.S., Biology, Allegheny College