Computer Hardware Support

Overview

Duquesne uses Dell and Apple computers to meet the University's computing needs. Computing and Technology Services (CTS) offers full warranty support for both manufacturers.

All University-managed computers have an end of life expiration. CTS provides:

  • Full support to equipment 5 years and newer
  • Best-effort support for equipment 5-8 years old. Replacements should be considered for these devices.
  • If the equipment is older than 8 years, it will not be supported and should be recycled.

Supported University hardware should always be purchased through the Duquesne University Computer Store.

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Hardware minimum requirements

Dell computers

Hardware ComponentMinimum Requirement (Dell)
Processor Quad-core Intel i5 or i7 (6th generation) processor or above
Memory 8 gigabytes (GB)
Hard drive size 256 GB SSD/NVME
Operating system (OS) Windows 10 Enterprise (latest edition)
Network capability Ethernet or wireless

Apple computers

Hardware ComponentMinimum Requirement (Apple)
Processor Quad-core Intel i5 or i7 (6th generation) processor or above
Memory 8 gigabytes (GB)
Hard drive size 256 GB SSD/NVME
Operating system (OS) macOS 10.14.6 (Mojave) or above
Network capability Ethernet or wireless