Various circumstances may cause a student to have an overpayment to their student account. Payments from scholarships, loans, grants or other sources may be higher than the amount owed, resulting in a credit and a refund due to the student.*

You can check your balance due in CASHNet to verify your balance and see if a refund is due. 

Enroll in eRefund

  • This electronic transfer is the safest, quickest, most efficient way to receive your refund.
  • To enroll, simply log in to DORI and select:
    • Self Service Banner > CASHNet Student Access Tab > Access CASHNet
  • In the eRefund box on the landing page, choose "Click to enroll in eRefund" and  follow the prompts to enroll.
  • The bank account you choose can be your own account or any account that you and/or your family feels is appropriate to manage your refund.
  • Please have the checking account and routing numbers available to complete the process.
  • Once enrolled, refunds are automatically deposited in the student's designated bank account when processed by Student Accounts.

    Although the University has a partnership with PNC Financial Services, students are not required to open any type of PNC account (checking, savings, pre-paid card or consumer asset account) or to link their DU Card with a PNC account. Students may utilize banking services from any financial institution and are under no obligation to utilize PNC Financial Services for funding related to financial aid, including: Title IV, HEA program funds and Federal student aid. If a student does wish to utilize PNC Financial Services, more information can be found on our Student Banking website.

Please Note:

If you are not enrolled in the eRefund program or have a credit balance that is the result of a Parent Plus loan, a refund check will be mailed to the home address on file at the Registrar's Office.

In addition, students are advised to verify the eRefund has been posted to their bank account before writing checks against this amount.  While every effort is made to ensure the deposit will be posted on the agreed upon date, various factors affect this transfer.  Duquesne University is not liable for any bank fees incurred by the student.

Credit balances that are the result of personal payments must be requested by the student no sooner than 15 business days after the payment is posted to the student's account.  The request can be made by email to Student Accounts or in person.

*Tuition remission recipients shall not receive University controlled gift aid, such as need-based grants, endowed funds, scholarships, etc., greater than the amount required for their direct costs. (Tuition, fees, room and board for on-campus undergraduate students; Tuition and fees for graduate students).