Photo of nursing equipment

About Us

Health Services is conveniently located in the Duquesne Union - 2nd Floor (adjacent to the elevators).

We are the primary healthcare provider for students on campus. Services provided are confidential, comprehensive, and are provided to all full-time registered students. We provide the following, and more:

  • Acute care of illness, injury, and routine medical problems including sexual health
  • Chronic illness management
  • Prescription delivery to our office twice daily
  • Preventative medical care and annual 'well exams'
  • Physical exams* for sports, travel/study abroad, employment, driver's license, volunteer requirements (*fees apply)
  • Minor procedures
  • Elevated level of care including ECG, IV hydration, prolonged health status monitoring
  • Nutritional consults
  • TB skin tests and blood testing for tuberculosis screening
  • Allergy injections
  • Laboratory and  phlebotomy services
    • We partner with Quest Labs as our reference lab
    • Miscellaneous confidential testing through an independent reference lab
  • Services on behalf of an outside medical provider (with an official order) such as therapeutic injections, lab work, etc.)

Hours

Open weekdays

Monday - Thursday 7:30 a.m. - 6 p.m.
Fridays 7:30 a.m. - 4 p.m.

Due to COVID, hours vary and will follow a CALL-FIRST policy for ALL SERVICES. RNs will triage all phone calls from patients for medical needs. Administrative staff will provide guidance for all non-medical inquiries.

Temporary, short-notice closures for environmental disinfection and surface cleaning will be posted on our entrance door.

COVID-19 Preparation

  • Health Services, in conjunction with university-wide planning, is preparing for the return of students to campus.
  • Health Services collaborates with the Allegheny County Health Department for COVID case management.
  • Formerly a walk-in, same-day clinic - Health Services is implementing a "CALL-FIRST" access plan for students.
  • ALL students, for ALL reasons, are to call the office prior to coming to Health Services for appropriate assessment of their needs and proper facilitation of appointments.
  • Students will be telephone-triaged by nursing staff to determine appointment disposition.
  • Masks will be available upon arrival to the office, and ill-students will be directly escorted to an examination suite.
  • COVID testing will be available in-office for students that meet clinical criteria, and send-out testing will also be utilized.
  • Students positively diagnosed by Health Services with COVID-19 will be strongly encouraged to return to their family home to isolate and recover for mitigation of COVID-19 transmission.
  • TELEMED visits are available for students who meet criteria for a videoconference visit alternatively to an in-office appointment toward risk reduction of potential exposure to illness, or for initial consultation followed by an in-person visit as necessary or when indicated.
  • Ongoing sanitization and routine cleaning of Health Services will be conducted according to university environmental health and safety protocols.
  • Health Services will continue to partner with entities across campus for COVID-19 public health awareness and education.

Eligibility for Use of Services

Health Services provides care to all full-time registered students.

All new and transfer students are required to:

  1. Submit Immunizations as required via DORI and the Health Services Patient Portal
  2. Complete a Health History (pre-entrance Physical Exam not required)

Current Medical Insurance is necessary.

Prescription Delivery to Campus and RX Transfer

Health Services partners with a local retail pharmacy, the UPMC Community Pharmacies, for medication delivery to campus.

Medications prescribed by Health Services providers will be electronically sent to and delivered same-day by the UPMCCPs, unless otherwise specified by the student.

Students on various existing maintenance medications can have their prescriptions transferred from their home pharmacy to the near-campus UPMCCPs while residing on campus or commuting from a local living arrangement. These medications will also be delivered to Health Services. Please fill out the prescription transfers form for prescription transfers.

Confidentiality and HIPPA Compliance

Confidentiality

Students' interaction with and information provided to the professionals in Health Services will be completely confidential. Health Services is a HIPAA compliant entity.

Release of Information

Without the written permission of the student,  medical information will not be released to: parents or guardians, Duquesne professors or staff, other health professionals, potential employers or insurance companies.

View the HIPAA Notice

Medical Excuse Policy

Duquesne University Health Services does not issue any written medical excuses covering class absences or missed examinations. Duquesne University Health Services will provide a printed verification document from the student's electronic medical record which is date and time-stamped to verifiy the student's visit/appointment at Health Services. The appointment verification is provided upon request of the student only.