Administrative Printing
Overview
Computing and Technology Services (CTS) supports enterprise printers and personal printers in departments and schools.
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Printer support
Printers are classified into two major categories: enterprise and personal. Hewlett-Packard (HP) is the University's preferred printer manufacturer.
Enterprise printers
The enterprise category consists of HP LaserJet products. Printers in this category are:
- The most serviceable
- To be purchased through the Duquesne University Computer Store
- Configured and managed on the University's printer servers
- Supported for a maximum of five years.
Personal printers
The personal category consists of HP InkJet products. Printers in this category are:
- The least serviceable
- To be purchased through the Duquesne University Computer Store
- Supported to the end of the manufacturer's warranty. After the warranty has expired, best-effort support is provided for the printer.