Eduroam

Computing and Technology Services (CTS) is proud to participate in eduroam, a secure, global internet service developed for the international research and education community.

Eduroam enables you to use your Duquesne University email address and password to obtain wireless internet access at participating institutions around the world. Visitors from participating institutions can also enjoy the same benefit when visiting Duquesne.

Eduroam is currently available at more than 100 countries worldwide. A list of participating countries and institutions is available on eduroam's website.

You can also download the eduroam Companion app on your mobile device to find nearby eduroam hotspots. The eduroam Companion app is available for iOS and Android devices.

Connecting to Eduroam

When Traveling

Use these instructions if you are from Duquesne University and connecting to an eduroam hotspot.

  1. Select eduroam from the list of available wireless networks.
  2. Enter your Duquesne email address in the username field.
  3. Enter your MultiPass password in the password field.

Note: The institution that you are visiting must participate in eduroam for you to use the service.

When Visiting Duquesne 

Use these instructions if you are visiting Duquesne from another institution.

  1. Select Eduroam from the list of available wireless networks.
  2. Enter the email address and password from your home institution.

Note: Your home institution must participate in eduroam for you to use the service at Duquesne

FAQs

Who do I contact for support if I am unable to connect to eduroam?

If you are a member of Duquesne: Contact the CTS Help Desk at 412.396.4357 or help@duq.edu for assistance.

If you are visiting from another university: Contact Duquesne's CTS Help Desk first. They can confirm if the eduroam service is available on Duquesne's campus. If the service is available and you are still unable to connect, contact your university's technical support department for further assistance. 

What type of internet access does eduroam provide?

Eduroam will provide different network access depending on whether you are a member of the Duquesne community or a visitor to Duquesne's campus. These different types of access are explained below.

On Duquesne's Campus On Participating University's Campus
Member of Duquesne Eduroam provides access to Duquesne's online resources as though you were on DuqNet. Eduroam provides access to internet resources that are determined by a participating university's IT department.
Visitor from Participating University Eduroam provides internet access and allows for internet browsing and VPN capabilities. Eduroam provides access to internet resources that are determined by a participating university's IT department.

What are the service requirements for connecting to Eduroam?

Anyone connecting to eduroam is held to the same network guidelines and policies as those connecting to DuqNet. This includes the Wireless Airspace Policy and the general Network service requirements.