Enrolling in Duo

To enable multi-factor authentication (MFA) on your university account, you must enroll a device in Duo. Visit duq.edu/multipass and perform the steps below to enroll a mobile phone.

Note: Visit the App Store (iPhone) or Google Play Store (Android) and download the Duo Mobile app before proceeding.

Video Overview

Instructions

  1. Visit duq.edu/multipass.
  2. Enter your MultiPass username in the User ID field.
  3. Click Change MultiPass.
  4. Enter your current MultiPass password and click Continue.
  5. Navigate to the Duo Multi-Factor Authentication Setup section.
  6. Click Start Setup.

Screenshot: Click Start setup

  1. Select the type of device you are enrolling and click Continue. CTS recommends all users enroll a mobile device.

Screenshot: Select your device type and click Continue

  1. Enter your mobile phone number and click Continue.

Screenshot: Enter your mobile phone number and click Continue

  1. Select the appropriate make and model of your mobile device and click Continue.

Screenshot: Select the make/model of your phone and click Continue

  1. Confirm you have the Duo Mobile app installed on your mobile device.

Screenshot: Click I have Duo Mobile Installed

  1. Open the Duo Mobile app and scan the QR code on your computer screen.

Screenshot: Open the Duo Mobile app and scan the QR code on your computer screen

  1. Click Continue to complete enrollment in Duo.

Screenshot: Click Continue to complete enrollment