Questions about your tuition?

Do you have questions about tuition billing, payment plans, accessing your account, financial aid or other questions about student accounts? Scroll through our series of frequently asked questions  for assistance and more information.

Contact us

Please contact the Student Accounts Office if you have any additional questions about paying your bill, tuition, or your account at studentaccountsFREEDUQUESNE

Please contact the Financial Aid Office for questions related to your FAFSA or financial aid at faofficeFREEDUQUESNE.

Tuition Billing and Payments

The entire account balance is due by the end of the first week of classes, unless enrolled in the semester-based payment plan.

Billing statements are not mailed. Students can view, print, and pay their bills in the Tuition Payment Portal.

In order for parents/guardians to have access to the Parent Payment Portal, their student must first add them as an "Authorized Payer."

Student account information is protected by the federal privacy law known as FERPA, the Family Educational Rights and Privacy Act. It prohibits the release of specific student account information to anyone other than the student without their consent. 

Students must be proactive and add their parents/guardians as an "Authorized Payer" in the Tuition Payment Portal. 

Granting access permits our staff to discuss the account details with Authorized Payers. They will have their own login to the billing account and receive email notices of new billing statements posting. Otherwise, ONLY the student will have access to their account information.


Access to the Parent Payment Portal allows Authorized Payers to:

  • Pay their student's account balance
  • Setup a semester-based Payment Plan
  • Receive billing announcements and view statements
  • Make a room deposit.

 

Students will log into the Duquesne Portal
Select: Student Account & Billing >Tuition Payment Portal > Click on "My Account"

Click on "Send a payer invitation" in the "Payers" box. You will be prompted to add the Payer's name and email information. Once you have completed this process,the person you have Authorized receives an email notifying them of their login name and the link to setup their secure password in the Parent Payment Portal

Students may add or delete payers at any time.

Tuition and fee information can be found on the Tuition and Fees page.

The Student Accounts Office applies holds when there is a balance outstanding due. A financial hold prevents students from registering for classes, official transcripts or receiving their diploma.

Making a payment on the account does not automatically release the hold. This process is run daily by the Student Accounts Office. Please contact us at studentaccounts@duq.edu or via phone at (412) 396-6585 if there is an issue with releasing the hold.

The current statement refers to the last bill posted to your account. Bills are a snapshot of your account at a particular date; while the student account can be charged or credited at any time.

You should check "Activity Details" in the Tuition Payment Portal to see the current balance due. If you need a copy of a bill for a particular term, contact Student Accounts.

When a student formally registers for classes at Duquesne University, by registering online or submitting proper registration forms to their advisor, the student agrees to the financial obligation terms in the Financial Responsibility Agreement.
The entire account balance is due by the end of the first week of classes unless enrolled in the semester-based payment plan.  Any unpaid balance will be assessed a 1.5% late fee each month thereafter.

Duquesne University provides semester-based payment plans that allows students and parents to pay the balance due in manageable monthly installments through the Tuition Payment Portal. The enrollment fee is $35 per plan and you must enroll each semester. 

Please contact the University Certifying Official, Kathy Scheer, in the Office of the Registrar at (412) 396-6211, or scheer@duq.edu if you have any questions about using your veteran's educational benefits at Duquesne.

For more information please visit our Military and Veterans website.

Financial Aid

To be considered for student aid, all students must complete the Free Application for Federal Student Aid (FAFSA) online.

If you have been awarded Stafford, Graduate Plus or Parent Plus loans and the funds have not been applied to your account, most likely, the promissory note and/or entrance counseling requirements have not been satisfied.  You can fulfill these requirements by logging into www.studentloans.gov

The first invoice of each term lists anticipated financial aid, such as Stafford, Parent Plus and Graduate Plus loans, since the University does not receive these funds until the term begins. By displaying these on the invoice, you can see any balance due on your account or any refund resulting from the loans. 

If you have not successfully completed online entrance counseling and signed the electronic promissory note at www.studentloans.gov, the University will not receive payment for your loans.  This may result in a balance due, account hold, late fee assessment and delayed refund.

Student Accounts begins processing refunds the second week of each term (the first week is the drop/add period). Students should enroll in direct deposit so the funds can be deposited into their personal bank account. Students not enrolled receive a check mailed to their permanent home address. Students are not permitted to pick up the refund checks.
If Student Accounts can verify that you have excess financial aid, any amount of this can be electronically transferred to the University bookstore.  You will need to complete an authorization form, indicating your student ID number and the amount of your request.  Please visit the Student Accounts page for additional information and the authorization form.
You need to submit your request to make changes to the Financial Aid Office directly at (412) 396-6607 or by emailing them at faoffice@duq.edu.

If a student receives work study, they are eligible to earn up to the amount shown on their award letter. Students have to apply for student employment through the Human Resources Office.

Students receive a paycheck for the hours that they work. Students can request that their paycheck be applied to their account balance if they contact the Payroll Office at payroll@duq.edu.

Tuition Insurance

The deadline to purchase tuition insurance is the day before classes begin.

No, you do not have to purchase tuition insurance. Tuition insurance is completely optional.
No. Duquesne does not profit from the insurance policies.
Tuition insurance allows you to protect your investment in higher education. Tuition insurance can reimburse you for non-refundable tuition, fees, and room and board costs (up to the amount of your policy limits) should you have to withdraw from school for a covered reason.
Tuition insurance can reimburse you for up to 100% of tuition,  fees,room and board if you need to withdrawal from school for a covered reason.
No. You must enroll in tuition insurance prior to the first day of classes.
No. Tuition insurance only covers you when you completely withdraw from ALL classes during the term that you purchased tuition insurance.
Please contact GradGuard at (866) 724-4384 for additional information.

Miscellaneous

Usually, within 48 hours of paying your admission deposit, you will be able to establish your Multipass password and then you will be able to log into the Duquesne Portal.

If you are having any issues please call our Help Desk at 412.396-4357 (HELP).
Information regarding meal plans can be obtained by contacting Dining Services at 412.396.6612.
To reset your password, go to the Duquesne Portal home page and click the "Services Portal." If additional help is required, contact the IT Service Desk at 412.396.4357.

IRS Form 1098-T

If not enrolled in the paperless option, the 1098-T will be mailed January 31 to the permanent address on file. Electronic forms will be available January 31 on the ECSI site.

IRS Form 1098-T is a form that universities are required to issue to students for the purpose of determining a tax payer's eligibility for various tax credits and/or deductions.

Keep it for your personal records and share it with your tax preparer. Duquesne University sends your 1098-T information to the IRS.

The information on the form will help you determine if you may claim various tax credits and/or deductions. Please be aware that the 1098-T captures financial information on a calendar year basis (January 1 to December 31). You can see all of these details in your online student account.

Duquesne University has partnered with Heartland ECSI to prepare the forms. You can enroll on the ECSI portal to receive your form electronically. If you do not elect this option by January 1, a paper form will be mailed to your PERMANENT HOME address on file.

To receive the form:

  • You must have a valid social security number
    • IRS regulations require us to solicit your SSN, and you are subject to an IRS penalty if you fail to furnish your correct SSN to us. If the university does not have your valid SSN on file, we will reach out to request this typically during October-December. 
  • You must have a valid address
    • In order to ensure timely and accurate reporting of your form 1098-T each year, please keep all your addresses up to date with the University through the Registrar's Office.

The IRS does not require a form to be provided for:

  • Courses for which no academic credit is offered, even if the student is enrolled in a degree program
  • Nonresident alien students
  • Students whose qualified tuition and related expenses are entirely covered or paid with scholarships and/or grants
  • Students whose expenses are covered by a third party billing arrangement.
  • Box 1: Payments received for Qualified Tuition and Related Expenses (QTRE) in a calendar year. Health insurance, room and board, parking, books are not considered qualified education expenses by the IRS, so payments made toward these charges will not be reflected on the 1098-T.
  • Box 4: Shows adjustments for prior year
  • Box 5: Reports the amount of ALL scholarships and grants, as defined by the IRS, disbursed in a calendar year towards the cost of attendance
  • Box 6: Reflects adjustment to a previously reported scholarship or grant
  • Box 7: Is checked if you are registered and have been billed for the upcoming spring term
  • Boxes 2 and 3 are blank.

QTRE's are defined as tuition and fees required for the enrollment or attendance of a student for courses of instruction at an eligible institution.

QTRE's do not include costs of room and board, insurance, transportation regardless of whether the fee is paid to the institution. Please refer to IRS Publication 970 Tax Benefits for Education for additional guidance. 

Duquesne University cannot legally provide tax advice. Please consult a qualified tax preparer or the IRS if you have tax-related questions.