Frequently Asked Questions

Q Do I have to complete another Master Promissory Note (E-MPN) and Entrance Counseling?
A Yes, you must sign a new Direct Master Promissory Note (E-MPN) because you will now be borrowing from the U.S. Department of Education. Once the new E-MPN is completed it is valid for ten years and the Master Promissory Note process is completely online. You will also need to complete Direct Entrance Counseling, which can also be completed online.
Q How and when do I complete a Direct Master Promissory Note (E-MPN) and the Direct Entrance Counseling?
A You should complete a Direct E-MPN as soon as possible (if you plan on borrowing). You may do so from this link: Direct E-MPN. You should also complete the Direct Entrance Counseling on-line at: Direct Entrance Counseling.
Q What will happen to the existing loans that I have borrowed from other lenders?
A After graduation you have a choice: you may either make individual payments to your previous lender(s) and to the U.S. Department of Education, or you can consolidate your loans into one payment with the U.S. Department of Education through a Federal Direct Consolidation Loan.
Q If I change federal loan programs will my other federal loans go into repayment?
A No, your other federal loans will not go into repayment as long as you remain enrolled at least half-time.
Q If I have already completed a Direct E-MPN for another school, do I have to complete another one for Duquesne?
A As long as you have been continuously enrolled at least half-time you will not have to complete a new Direct E-MPN. However, if you have had a break in your enrollment for more than one term, please complete a new Direct E-MPN.
Q Why did Duquesne enter the Direct Loan program?
A In order to take advantage of a guaranteed source of funding for students and parents and to simplify the application and certification of federal loans. Direct Lending provides the most stable source of loan funding available because the funds are provided directly by the U.S. Treasury.
Q What are the current interest rates and fees charged in Direct Lending?

The most up to date interest rate and fee information for Federal Loans can be found at


How do I contact the Direct Loan Program?


Direct Loan program: 1-800-557-7394 (8 a.m. - 8 p.m. EST, Monday-Friday);